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Posted on May 22, 2011
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I own 2 DE 500P units and both units appear to have lost their refridgerent charges. They are only 2-3 years old, and only used for a few months/year. Is this a common occurance?

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  • DeLonghi Master 43,501 Answers
  • Posted on May 27, 2011
Anonymous
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Hi,
unfortunately yes... they make them to run just for a year... warranty....

heatman101

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What diameter tubing is used with the Delonghi DE 500P pump

George, regular garden hose is what is generally used for continual drainage. Just don't exceed the maximum length of hose, that is listed in your Owners Manual.And, despite what they say about being able to pump water up thru abasement window, it really doesn't work that well. Unless the unit is right below the window,

Hope this helps you and thanks for choosing FixYa.
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3 year-old machine. Appears that the main refridgerant supply line to the coils ices up soon after you turn it on, starting near a small canister of some kind, then the ice makes it way across the...

Often times, a clogged filter will cause them to freeze up. Because, it's not getting enough air into the system to warm the coils. If you haven't cleaned the filter recently or regularly, that is more than likely the problem. Other than that, the ambient room temperature can play a role in it. If it's cooler than 41 degrees, the humidifier struggles. Same is true if it's over 93 degrees.

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Unit runs but no water collects in bucket. Unit is over a year old and has run continuously that whole time. Up till now it has performed beautifully. Is it just worn out?

Hi;
Your dehumidifier is similar to a refridgerator or air conditioner. It has a compressor and coils, and a fan. Basically, the unit has to **** in air with it's fan, and as the humid air goes across the cold coils, the humidity condenses in to water. If the coils are not getting cold, they won't condense any water, or if the fan isn't running, or the coils are dirty. If you check your unit over, see if you can tell if anything isn't working. Make sure the control knob is set at the highest setting. If the compressor lost it;s refridgerant charge, and won't get cold, it isn't probably worth fixing
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I have a DE 500p it runs but does not collect water

Hi,
There are many reasons for a dehumidifier2_bing.gif to not work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier2_bing.gif.

Dehumidifier is running but no water is in bucket
http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101
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4 year old dehumidifier does not extract water

It may have lost its charge of refrigerant. Check the warranty for sealed system, or if it is just the compressor which is covered. There are coils above the bucket area. Check for possible frost on only part of the coil. It is a sign that it has a leak at some point and has lost its refrigerant charge. If it lost all the gas there will be no frost nor condensation on the coils. Four years old and $75 bucks, its your choice.
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If you have the fan icon selected, it is supposed to run continuously. If you use the mode button (not the fan button) to change to relative humidity (the water drop icon), the fan should only run with the dehumidifier.
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DE 500P

This tube is likely related to the water pump out feature that these have. They have a pinch clamp on connections, perhaps your clamp is loose or misaligned.
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DeLonghi 50 Pint dehumidifier DE 500P won't turn back on

If it is not responding when you try to activate the shutoff button and are still not recieving an acknowledgement that the bucket is full you may hav a defective shutoff button. Try contacting the Manufacturer and see if you can purchase just the button. This i a common part and the price is usually reasonable. If you feel very technical inclined you can remove the button and touch the 2 wires together simulating a closed contact. The dehumidifier should now acknowledge the bucket is full. If you recieve the notification then the button is bad. If you found this solution helpful please rate it.

Thanks - Tech101
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