I have problem with the connection to my online game. The ping to the sever is not stable, its said request timed out for a while and became normal, and request timed out again. Its not happend before. What can i do ?

Hello,
There are a number of things that can cause this, namely your internet speed.

Make sure you have high speed internet with at least 10mbps download and 1mbps upload for best results. Game play can also be affected by wireless. If you are connected to your router via wireless, try using a network cable instead. If your wireless signal quality varies a lot it can cause disruptions in your connection. If you have any P2P programs running such as emule, limewire, torrents, etc... Shut them down as they tend to sap your upload speed which in turn, affects your game. If your computer is not that fast and doesn't play the game without online mode very well, it could be worse online being you are now rendering more elements into the game. Lastly, EA Servers may be over loaded at peak hours which could also affect your game play.


Check your internet speed here http://www.speedtest.net and also your link quality here: http://www.pingtest.net


Make sure your ping is at least below 80ms and your link quality is A or C. Any less and you may have trouble playing some online games. And again, for the speed, it's good to have at least 10mbps download and 1mbps upload. My connection is 50mbps download and 3mbps upload with ping grade A and ping 3ms, so I have never had any problems myself with online games and real-time streaming J

Hope this helps!
Chris

you'll probably find the router is set up to ignore ping requests, most are by default, for better results, try pinging a website and compare the results both with and without the switch. The switch shouldn't make any noticable difference to your connections, I use one and there's not perceivable difference in performance.

It is because your internet connection is not good stable or not good enough for making voice calls...
To check this, Click on Start >> RUN... Type CMD and click on OK.
In Command Prompt, type ping 4.2.2.2 (space after ping) and press enter
it will give you result like this:
C:\Users\abhishek.tripathi>ping 4.2.2.2
Pinging 4.2.2.2 with 32 bytes of data: Reply from 4.2.2.2: bytes=32 time=309ms TTL=57 Reply from 4.2.2.2: bytes=32 time=275ms TTL=57 Reply from 4.2.2.2: bytes=32 time=276ms TTL=57 Reply from 4.2.2.2: bytes=32 time=275ms TTL=57
Ping statistics for 4.2.2.2: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 275ms, Maximum = 309ms, Average = 283ms
If you get 4r replies, than your internet connection is fine. Is any of the line says "Request Time Out" then it is clearly a problem with your Internet Connection.

ping is not dependent on internet speed. Some kinds of internet have higher ping than others. You might need to change your isp

Yes. Ping depends on the speed of your internet connection.

To improve your connection, try to disable any downloads that are running.

If youre connected online with that game, i think the problem will most likely be on your internet connection,you can check if your internet connection is stable by pinging any website. You can try open up Windows Command Prompt if your using windows and type ping www.yahoo.com.

If youre referring to offline games and connected via network lan, you should check your LAN card if its ok by pinging your Lan address which is 127.0.0.1.

Or if your not connected on Network Lan, then you should try reinstalling the game.

non public ips mean the 192.168.x.x. addresses you are referring to ... since they form a virtual private network it is normal .. see if ping protocol is disabled ..the other router just discarding the ping packets... you may have to check the route a packet is taking without VPN ...it can be complex without a network diagram.

Hi

I am assuming that you are using a router/firewall for your home network which is hooked up to your modem or probably a combo of both. First of all if the problem persists you have to make sure that your firewall / router is not blocking this IP. In order to check this out ...

1. If it is just this site that you are not getting: download a program called ultrasurf. Install and see if when you provide the IP above and get the website to come in. I checked the website for you and it is online and working. So it is a local problem.

2. If it is all the sites you're not getting and you know how to configure your router, I would give it a go and reset it.

3. FInally: you have to add this site to the exceptions of your firewall so that he lets it throughOnce you have determined which one of the 2 problems is yours. Add the site to the exceptions of your firewall so that you don't stay using ultrasurf for browsing that site. By the way use google to look up the program i mentioned :)

I hope that I was of help to you :)

Check your internet connection, you might have request time out thus cutting you off from game server.

try to ping your Gateway.

Ping is one of the first tools to use to check computer, router and Internet connectivity. It's run at a command prompt, but getting the basic information is quite easy. You can do the whole thing in 30 seconds. 1. To run ping, type Start > Run. 2. Type cmd in the Run window, and click OK. A black and white command line window pops up. 3. Type ping followed by an IP address or a DNS address. 4. Press Enter to execute the command. Three useful examples: 1. ping 127.0.0.1 (This is a "loopback ping" ? your computer trying to talk to itself. This tests whether your computer is able to handle Ethernet traffic. If this has a negative result, the computer has an operating system problem.) 2. ping 192.168.1.1 (If the result is "Request timed out", type ping 192.168.0.1. If that also times out, then the computer is not making a connection to your router.) 3. ping www.netgear.com. (Tests whether your computer can contact Internet computers.) When there is no problem, the ping results look as shown in the following screenshot. Three items of interest in the results are highlighted with arrows. The first arrow shows the computer being contacted is replying. (The DNS address "www.netgear.com" is converted by ping into the equivalent IP address, 10.1.1.86.) This shows both that your network is connnected to the Internet, and that that computer on the Internet is running normally. www.netgear.com is always running, so this is a good test address to use. The second arrow shows that Ethernet packets have "0% loss". This is the best possible result. It means that the network connection is lightly loaded, and that it has not been necessary to transmit any of the same information twice. The third arrow shows the average time it took to answer. "Average = 0ms" is the best possible result. Probably you'll only get responses this quickly from computers on your own network. Interpreting Ping when There's a Problem As far as NETGEAR equipment, the problem you're most likely to run into is "Request Timed Out". This means there is no connection. Read these posts: http://www.fixya.com/ThreadView.aspx?prdid=252225&thid=102077 and http://www.fixya.com/ThreadView.aspx?prdid=252225&thid=102074 Another error is "Unknown host", which just means that the DNS or IP address you typed doesn't exist. Probably, you made a typo. Other problems are generally outside the scope of NETGEAR support. Often they are problems with your ISP ? contact them with concerns. A controversial situation is when packet loss is not 0%. Sometimes this indicates a severe problem, but in other situations it doesn't indicate any problem whatever. However anything higher than 5% is definitely a problem. If the average round trip time is > 500 ms, there' s possible latency problem. Again, contact your ISP. Limitations of the Ping Tool * Ping is not a good tool for diagnosing intermittent problems. * Good results are reliable, but ?bad results? could be caused by any number of things, and are not necessarily reliable! * Ping uses ICMP, which has low priority, showing speeds that are slower than regular network traffic. Some computers reject ICMP, and therefore pinging, entirely. * When an IP appears between the source and destination in a traceroute command it does *not* mean that that IP must be pingable.