This may sound very simple, but try putting in a new needle. If the needle is blunt or has a burr on it, that could be the cause of your issues.
If it is a drop in bobbin style machine you may also have a "needle nick" on the plastic bobbin case. The thread can get caught up on those little knicks causeing it to get caught up or fray.
You can pollish down the little knicks with a very fine sandpaper to smooth them out.
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