I gota dell windows 7 computer when i try to scan with my aio 5300 easy share a window pups up that reads .. YOU NEED A WIA DRIVER TO RUN THIS DIVICE

this should be the page you need. Drill down to your OS and whether you have a 32 or a 64 bit computer
HP Officejet 4315 All in One Printer Drivers

I don't know why your scanner is not working
This printer is supported by Windows 7. Therefore, if you are using Windows 7, you might try rolling back the driver, or updating it, or uninstalling it and letting it re-install next time you connect it/reboot the computer. All these things are done from the hardware device manager > printers in the OS
As WIA is contained within Windows, rather than an additional driver from HP, the steps above should resolve any issues that are due to a corrupt driver.
If you are using a Mac read this
http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/Officejet-5100-won-t-scan-to-Mac/td-p/1967991
This may not be why the scanner is not working though.
24.January.2015

Try hp's website if you are talking about a driver for the printer. Or Dell's website if the WIA is something in windows.

Get online and got to www.google.com In the google search box type: "HP Support" (without the quotes and put your manufacturer name before Support). Look for downloads and drivers. Enter your model number and operating system when requested. Download and install the drivers.

If no windows 7 drivers are available, try the Vista drivers.

Hi bjgestel !
This means there is no more support from HP for your unit under Windows 7 but Windows has a compatible driver included in it's system ( WIA ) .
The scanner should run smooth but with some restrictive functions . Normaly , it should run without having installed the HP XP driver/ sofware . If this not your case , there is a workaround after you installed the XP driver and made sure installation was successfull . The scanner will need to run with a third party application . Download FreeKapture from
http://download.cnet.com/FreeKapture/3000-2094_4-10673689.html
Launch Freekapture , clic on Scan , select WIA-Hewlett-Packard . Your scanner will run . If you choose HP's software, program will hang .
Note : no slides or negatives scans possible in WIA mode but the rest works .
Good luck !
fanaudi .

Hi! Regarding this matter. The dell photo AIO 962 may not be compatible with windows 7 thats why it gives you the error message. You downloaded the driver using vista32 but you have a windows 7 on you machine, its not gonna work. It may work on the toshiba if you gonna downgrade from windows 7 to vista, but if you dont want that option you can wait for sometime to have an AIO 962 update for windows 7 for it to work. Hope this helps and have a good one!

Right now, the Konica-Minolta site lists the scanner as discontinued and has no drivers for Windows versions later than XP. The Microsoft Compatibility site lists it as "Information Coming Soon" You can try the generic driver that Windows will try to install (check if you need TWAIN or WIA drivers) or download the current driver and try installing it with XP SP3 compatability mode (right click on the file, select Properties, then the compatability tab.

If those fail, there is another option in Win7 Pro or Ultimate. Download and install the XP mode from Microsoft (2 downloads/installs). Then install the scanner inside the virtual computer running XP that results. You may need to save images to external media to share them between the two computers.

I hope this helps.

Cindy Wells

www.lexmark.com should have all the drivers, but if the AIO is too old they may not have a driver for windows 7 and you're out of luck unless you use VMware virtual machine and run an older version of windows that does have drivers.

try to unplug replug the usb cable of the printer.

You may also go to control panel printer and faxes and look for the printer of your 5300 now if you see 2 icons delete them both then exit to printer and faxes. and unplug/replug your USB cable then restart computer.

If this issue not solve try to uninstall the software and download the clearutility kodak.com/go/clear. then after doing this restart computer.

1. Is your drivers properly installed?
2. Use Paint in windows and try to aquire a imige from there,
3. Else reload your driver
4. Still not working reload your O/S windows