My printer has been printing & working fine for as long as I had it. I have been using refilled ink cartridges and it was still printing fine. Up until 2 days ago when I turned on my unit to print something out, it read unsupported cartridge. I have had the same cartridges in and was able to print anything without any problems-then out of the blue it is giving me a problem. What do you think could be causing it to say unsupported cartridge? I tried uninstalling and reinstalling the software, unplugging and plugging the unit back in, and even removed and replaced both ink cartridges (& cleaned the cartridge with some rubbing alcohol) but still no success. Please help.
Printer and laptop is not connecting?
Try replacing the cartridge with a new Dell ink cartridge, the refill may have gone bad.
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problem= worked fine till a few days ago now error of unsupported cardridge, cleaned cotacts replaced with other cardridge same problem
My Dell 924 has worked perfectly until a few days ago, it now tells me that the black cartridge is missing, I have cleaned the contacts on both the cartridge and the machine, changed the cartridges, uninstalled and re-installed the software and it is still the same. Is there anybody who knows what is wrong ?
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