Sounds like you have a side-by-side...
The defrost drain is probably clogged or frozen. When the fridge runs a defrost cycle the melted water cannot reach the evaporator pan underneath the refrigerator. Some water makes its way out onto the floor to wet your socks, and some re-freezes inside the bottom of the freezer compartment creating a layer of ice.
201 views
Usually answered in minutes!
×