It was due to moisture condensation. I left the cassette compartment open and remove the battery for one hour approximately. then fixed the battery again and tried and it worked.
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Dew has condensed in the camera. Eject the cassette but leave the cassette door open.remove the battery . Borrow a hair drier . set it to optimum temperature(not vey hot but but hot enough to cause discomfort when blown on fingers). direct the hot air through the cassette compartment door for about five minutes. reattach the battery and reinsert the tape.
Good Luck,
Luwangula
Hi, The error C 32:11 denotes for mechanical unsuitability, This problem appears when the improper insertion of the cassette been done, or lose cassette tape stuck, In all these situations mechanical adjustment is required, You are suggested to please contact any expert for the mechanical adjustment. Hope you will understand my sayings. Thanks for using fixya.
when I opened up the camera, the tape part of the cassette was hanging out. I tightened the tape and reinserted the cassette. this seems to have fixed the problem. hope this helps.
Just had this problem myself... called Sony. Here is what I did to fix this:
1. Turn off power 2. Open the LCD Display 3. Press "Reset" with paperclip/pen 4. Unplug ANY wires connected to the camcorder 5. Eject battery 6. Plug in DC charger 7. Power on 8. Attempt to eject tape 9. At this point, the metal tape holder comes out but refuses to open... slightly "close" the portion of the camcorder that has the button to eject the tape, and then open it fully again (you'll hear a click, this signals the device that the 'hatch' is open and to eject). 10. The metal door *should* pop out and allow you to withdraw the tape.
I've tried 4 different cassettes and about 2 seconds after hitting play, I get the error every time... my solution: Not going to try to play my tapes on the camcorder anymore... will find another player to play Hi8 MP cassettes. Unknown if able to record to tape as of yet.
error 31 is some kind of a problem with the cassette compartment, it's either won't eject it right now, or it's stuck otherwise. try to eject, if doesn't work, try "reset" button, if still no luck, replace the cassette compartment
Hai
Problem in mechanism. If the tape does not loaded completely, the message will show "Reattach the power source" Please check mechanism.
Raghavendra,
M/s.prathiksha Electronics
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