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check the batteries on the mouse usually on the underside of a mouse possibly under a plastic sticker rub your fingernail across the top to locate a small (phillips screw) star screw make sure they are connected you can do this by spinning them around and fully charged hope this heps
Maybe the batteries need to be replaced, if that is not the problem try moving the transmitting device to a new spot and press the connect button. It is possible that the wireless system is defective and needs to be replaced. Depending on your version I believe that some had 1 yr, 3 yr and 5yr warranties. Check with Microsoft.
press connect on the wireless device...let go and then within 5 seconds press the button on the bottom of the keyboard. Repeat the same steps for the mouse whther its working or not. The problem usually is that the keyboard and mouse are on the same "Wireless Channel" and only resyncing them puts them on a seperate channel, hope this helps.
Erick
I suppose there is a reset button on the keyboard or the software provided so I suppose it could be possible, I don't know. I use a Microsoft Wired Keyboard... But Best of luck.
I would have suggested opening up your old mouse and cleaning the right click button first.
Generally, wireless devices have a connect button that finds the frequencies of the devices. On the receiver press this button, then press the button on the bottom of your new mouse. the receivers lights will stop flashing once connected.
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