Hello
let me know this information below, i can resolve the issue .
what is the operating system on your computer ? Win98, Winodws XP, Windows 7 ???
what is the printer model ?
more importantly, according to Lexmark error codes, E-C-1 means "replace ink cartridge"
go to this website to explain further
http://support.lexmark.com/index?page=content&id=SO4438&actp=search&viewlocale=en_US&userlocale=EN_US&segment=SUPPORT&productCode=&searchid=1275158659149
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