Cannon Office Equipment & Supplies - Recent Questions, Troubleshooting & Support


If windows based, check and reload the driver. If Mac based use AirPrint for newer OSX

Cannon Office... | Answered 3 days ago


Is density even? Maybe the laser unit is dirty

Cannon Office... | Answered on Dec 08, 2019


https://printcopy.info/?l=ru&mod=erc&brand=Canon&model=iR3225&code=E197-0001

Quoting from link above:

"
  • Code: E197-0001
  • Description:Error in communication of laser driver PCB
    Communication error with IMG1L. (Serial communication ENG)
  • Remedy:- Check routing (wiring) - Replace the laser unit - Replace DC controller PCBP"
Service manuals for sale:

https://printcopy.info/?mod=srch&inmod=docs&brand=Canon&strSearch=iR3225

Cannon Office... | Answered on Nov 19, 2019


That is a temperature protection error . Please specify the model of your copier so we can help you out

Cannon Office... | Answered on Sep 30, 2019


Go onto the canon website and download the latest drivers from there

Cannon Office... | Answered on Sep 14, 2019


Try this simple fix of error code 5100

Cannon Office... | Answered on Sep 12, 2019


Dear
The printer error has occurred.
solution
1.Turn off the machine and unplug the power cord from the power supply.
2.Plug the machine back in and turn the power on.(if you disconnect the power plug, all the faxes stored in the machine's memory are deleted).
If the above solution has not resolved your error, please contact your nearest service center.
Thanks.

Cannon Office... | Answered on Sep 09, 2019


you cant scan to email or file, direct scan with scan gear software.

Cannon Office... | Answered on Jul 18, 2019


hi, you must replace fixing assembly, but first you have to enter in service mode to clear the error.

Cannon Office... | Answered on Jul 18, 2019

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