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It sounds like you are missing some codecs. Try installing them first. Then restart pc, and try record again.
There are several MPEG codec packs out there. This one is free:
Most likely you are missing a codec on your P.C
Figure out the file format for the audio or movie format recorded to the computer and do a google search for that particular codec say as an example AVI then you would search for AVI CODEC and then install it.
I am not sure what this tech was talking about as an "usb audio codec". There is no such thing. What he most likely ment is that you do not have the drivers installed properly for the audio device.
As for those files you do not open them for say they are driver files. The other issue you may be running into is that with changes made in Windows 7 and Vista by default most audio sound cards do not support analog mix. This allows you to record audio from more than on audio channel at once.
I used to work for Creative Labs so I understand how all this works. However I do not know much about the device you bought to record your records with. If can let me know the model number for the device I can look up the info on it and tell you how to get your records recorded into an MP3 format. Also if you have a link to the product this would help me out too.
Also let me know if you are using a notebook or desktop computer. This can help me see what we will need to do. Inaddition let me know if you have access to a computer that runs Windows XP. I have on of my Windows 7 system that this would not work on just because of the way the sound cards drivers are for the computer its self.
If you are using Windows OS, try installing the Codec Pack i.e. "K-Lite Mega Codec Pack or K-Lite Codec Pack" latest version from http://www.free-codecs.com/
You have not mention your AV formats for your videos or the type of device for recording your videos.
Above is your user manual, perhaps this can help?
If you are getting feedback, that's because there is too much "Coupling" between the Mic & Amp, You may need to use a Mic, with LESS drive.
Are there any Firmware upgrades?
You also need to ensure the Recording CODEC is the same as the playback CODEC, that's a must do.
I am assuming you have an actual dvd drive of some sort installed in your computer. The problem you may be having is a missing codec. This problem can be solved by downloading a VLC player which has most needed codecs pre installed. This program is freeware and can be easily found online. I hope this helps. Good Luck!
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