Olympus Audio Players & Recorders - Recent Questions, Troubleshooting & Support

Simply reinstalling your old OS will not get your software to run. Your software needs to be reinstalled as well as windows registers everything within itself.

Olympus... | Answered on Oct 04, 2019

The headphones may have a defective connection or failed completely.

Olympus Audio... | Answered on Oct 03, 2019

You can convert DSS file into wav format with DSS Player 2000 or the latest version. it can only convert it into wav format. after convert into wav format then u can use any other converter to change it into any other audio format. u can use total video converter or Sonic record now multilanguage software.....
best of luck.....

Olympus WS-100... | Answered on Sep 29, 2019

I just bought a used DM-40, and formatted my device before reading that I lost the voice guide files. I tried the above links and s/n for installing DSSplayer 7 but no joy. Does anyone have the files who would be willing to email them to me, and tell me which folder to place them in? Or provide a working s/n for a v7 installation? Thanks, Mike

Olympus DS-2... | Answered on Sep 13, 2019

download audio converter program. They are free an all over the internet for download

Olympus... | Answered on Aug 22, 2019

could be corrupted memory. leave battery out of recorder for a couple days to allow the recorder to reset... get new batteries.

Olympus VN6200... | Answered on May 24, 2019

Possible? YES, Easy? Not always.

First things first: DO NOT take any more dictations with the recorder that you want to recover files from in case you may quite possibly ruin your chances of voice memo file recovery.

Then connect your recorder to a PC with a recovery program installed. Photo Recovery Software (also recover Voice memos, audio and video files) is right what you need to use if you are running Windows. If you are Mac OS X users, turn to Data Recovery for Mac.

But you should remember - the more you use your recorder, the less likely you may be able to recover the deleted files back! So STOP using the device ASAP. Hope my answer is helpful to you. Best regards!

Olympus DS-2... | Answered on May 13, 2019

OK - I hear you and I tell you - don't panic. I have had a lot of this type of electronics come back.
PLEASE - remove the battery - shake the unit for any extra water coming out - set the unit with battery opening facing down - to let any water drain - let it set for 24 hours. If you replace the battery and it works end of problem - but I would remove the battery anyway after you get your information off and let it set an additional 24 hours.
I promise you - I have done this many times and once it took 4 -5 days - BUT the unit CAME BACK - THIS WORKS

Best of it

Olympus... | Answered on Apr 10, 2019

I suggest you attempt to reset the device which should bring back default settings. If you wish to do a reset, go to Device Menu, go to Reset Settings, click + to select start then click OK.

Olympus Audio... | Answered on Apr 03, 2019

• Windows: The voice recorder is recognized and displayed in the [My Computer] folder with the model name as the drive name. If there is a microSD card in the voice recorder, it can be used as the [Removable Disk].• Macintosh: The voice recorder is recognized and displayed on the desktop with the model name as the drive name. If there is a microSD card in the voice recorder, [NO NAME] is displayed. • For information on the PC's USB port, see the PC's user manual. • Use the optional USB extension cable (KP19) if needed

Olympus Audio... | Answered on Mar 16, 2019

With this particular model of recorder that functionality is not possible as when the recorder is connected to the computer it is not a USB Mass Storage Device. It will only files to be downloaded to the computer not uploaded back.

Olympus... | Answered on Mar 15, 2019

To reset the settings back to English:

1. Set the DM-20 to Voice mode using the blue switch on the back voice recorder.
2. Remove the DM-20 from Hold using the gray switch on the back of the voice recorder.
3. Press and hold the DISPLAY/MENU button on the front of the DM-20 for at least 3 seconds. The menu list is displayed.
4. Click the REWIND button six times to highlight the Format menu item.
5. Click the PLAY button to select the Format menu item. A message will be displayed with Cancel and Start options.
6. Click the REWIND button once to highlight Start.
7. Click the PLAY to select Start. A message stating that the data will be cleared will display briefly. Then a message asking if you are sure will be displayed.
8. Click the REWIND button once to highlight the Start menu item to continue with the format.
9. Click the PLAY select the Start menu item and begin the format. The format progress bar will appear. When it is complete the menu items will be in the English language.

Olympus DM-20... | Answered on Mar 14, 2019

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