Angel Did you buy the chair or was it gotten through Medicare? If Medicare paid for the chair then they will pay most of the repair costs. If you purchased the chair you can go to pridemobility.com and look up your chair or call 1-800-800-8586 and ask for Tech support for a Jazzy chair and they should be able to help you. If Medicare paid for your chair your Provider where you got the chair can order the joystick for you and bill Medicare or you can buy the joystick through them (provider) Hope this helps you
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