Following a paper jam which was resolved, the shredder still works but makes a rapid (about 2 per second) rapping sound each time it runs. {sort of like a projecting screw head is bumping its enclosure with each rotation) Can you suggest a cause? Is it causing damage to run this way?

Hello,
Typically the best way to clear a paper jam in a paper shredder is to run it in reverse then forward repeating this as many times as necessary to remove the jam (sort of the same as rocking a car back & forward to get it out of a mud or snow rut). If that doesn't work then the only option is to take the shredder apart and clear it that way!
Good Luck!
Rich Lilja

1) pull what you can of the jammed paper out. Make sure the shredder is unplugged whenever trying to work on or in the unit.
2) Then liberally soak the remaining jam with shredder oil and let it sit for 15-20minutes.
3) Try to pull out what you can again. Use tweezers or pliers if available.
4) Then first start the shredder in reverse and then alternate for a few seconds between forward and reverse.
5) If it is still jammed repeat all of the steps as necessary.

Check the Power Ensure that the shredder top is firmly placed in the shredder basket if the unit will not operate. If the top is not in place the feeder will not work and accept any paper. Make sure it is firmly plugged into the wall outlet and that the outlet is active. Rest the Shredder Let the shredder cool down if the shredder has been running continuously for a long time. It may have overheated and needs to be left in the off position for at least 30 minutes to reset. Verify the basket is empty or not too full as that will cause the shredder to deactivate. Clear Paper Jam Rotate the shredder into "Auto" and reverse to loosen any paper jam that is stopping the gears. Pull out any papers that are sticking out from the shredder feeder. If there is no progress then unplug the shredder and remove the shredder top from the bin. Turn it upside down and use tweezers to free any paper that is blocking the gear. Auto Mode Not Working Select the "Auto" option and feed paper into the center of the feeder tray if the shredder is only working in reverse mode. The sensor is located in the middle of the feeder tray and could be blocked by jammed paper. Use an index card to firmly unblock any paper that could be blocking the sensor.

Had this sort of thing happen to me also; sort of. Did you check to see if the shredded paper level alarm has been triggered in the pull-out catch area? Sometimes it forms a pile that trips the alarm before the catch is full. Sounds simple, but check it out. Also check to make sure it's plugged in! I've done that several times, even to the point of calling for help! Did you know the technical help desk always asks if the machine is plugged in first!

Hi,

Ensure the wastebasket is empty then move power switch to the REVERSE position. This will reverse the jammed paper out of the shredder. If shredder jams again, alternate control switch slowly between REVERSE and AUTO (l) positions to attempt to move jammed paper completely through the shredder. If the shredder jams in reverse mode, move the switch to AUTO (l), depress the manual forward button located on the center of the shredder head and allow to run for five seconds. If jam does not clear, move switch to REVERSE again and allow to run for five seconds.

Repeat this process until jam is cleared. If necessary, turn off shredder and use care to grasp the paper and carefully pull out to clear jam. Once cleared, move switch to AUTO (l) to continue shredding. The jamming may be happening because the cutting cylinder needs to be oiled.

Follow instructions to oil your shredder;

To keep your shredder in top condition, the cutting blades need to be oiled every so often (for frequency, please refer to your owner's manual). We recommend using Powershred® Lubricant or a vegetable-based oil (such as corn or canola) in a non-aerosol container with an extension nozzle.

Caution: Never use flammable synthetic oil, petroleum-based, or aerosol lubricants to oil the cutting blades. Some agents may combust, causing serious injury. NEVER USE WD40.

1. Depress and hold the reverse button down.
2. Put the tip of the oil bottle in the paper entry and make one or two sweeps the length of the entry while squeezing the oil bottle.
3. Move the power switch to Auto (I) position, or depress the manual forward button (depending on model of shredder) and allow the blades to run at least three seconds.
4. Move the power switch to Reverse (R) position and allow it to run for at least three seconds.
5. Repeat steps three and four above at least three time.

Regards.

Hi and welcome to FixYa, I am Kelly.

The manual is little help but you can find it here:

http://media.homedics.com/IBs/bds/BD-10P_IB.pdf

Troubleshooting

If you have a problem with your shredder, check the symptoms and remedies below.

If you cannot solve the problem this way, contact Black & Decker paper shredders

Customer Service.

Do not open shredder head to attempt repair: It could expose

you to electric shock and will void your warranty.

- Check to see if bin is full. If bin is full, empty bin and

replace. Follow instructions under maintenance.

- Oil cutting cylinders.

Shredder squeaks, grinds or runs

below capacity.

- No action required. This is a self-Shredder continues to run for cleaning function.

1 or 2 seconds after shredding

has been completed.

Symptom Remedy

- Make sure shredder is plugged in.

- Make sure power switch is in "Auto" position.

- Make sure bin is fully closed.

- Check to see if either bin is overfull which could result

in a jam. If so, empty.

- If you are unable to clear the jam, turn off and unplug

the shredder. Slowly and carefully pull the remaining

paper out. Forcefully removing the paper is likely to

cause irreparable damage to the shredder.

Shredder does not start or stops

while shredding.

Paper jams.

HOW TO GET SERVICE:

Visit our website at www.blackanddeckershredders.com or call the toll free customer

service line at 1-800-297-5028.

® SKU #BD-10P

Product Information

This product is designed to shred paper, staples, small paper clips, credit cards, CDs and DVDs.

It is not intended to shred large paper clips, continuous forms, adhesive labels, transparencies,

newspaper, cardboard or any other plastic other than credit cards. Using it for these purposes

is likely to cause irreparable damage. Please do not attempt to shred more than 10 sheets/1 CD

or DVD at a time. Shredder should not run more than 200 sheets/50 disks continuously. Items

should be centered and unit will begin and end shredding automatically. All disks should use

specific entry as noted on your shredder.

Maintenance

It is important to empty the waste bin regularly to ensure the smooth operation of the

cutting cylinders. The shredder will not operate when the bin is full. Regular oiling

is also necessary for proper performance. It is recommended to use the shredder oil

every few weeks.

Maximum running time: 3 minutes

Automatic cool-down period: 30 minutes
Voltage: 120

If you have any questions regarding the product, please feel free to
call toll-free 1-800-297-5028

Thanks for Choosing FixYa,
Kelly

I would definately say that you ahve some sort of jam in the lower half of the unit. If this is not the case, and you can see through it from bottom side up, then you have a belt slipping. There are 'toothed' belts that drive these. Most people call them timing belts, if you can get a hold of one or make sure yours hasn't come loose, I would.

Did you ever put shredder oil onto the cutting blades?????
The blades can clog with paper dust and then it can't shred as many papges as it should or even jam completely...you should occasionally shred a sheet of paper with shredder oil poured onto the sheet.

This may indicate a jam not quite sure as I am not familiar with Yale machines but from description thats what it sounds like