Hi there
Pls check to see if the memory of the mp3 player is not full if so you will not be able to add music to your player,try freeing up space on your player by deleting unwanted songs from your player so as to be able to add more music
Also check to see if the usb cable you are using is not defective by testing it on another system to see if it works
Also make sure your system recognizes the mp3 player if it doesnt you wont be able to add music to the player.
SOURCE: MP3 video player how to add music
thats the same problem i have...i dont know how to add videos..
SOURCE: cant add music
Hello
I had the same problem.
I suggest you visit this link and sony's esupport site where you can download an MP3 file manager.
I hope this works for you
SOURCE: cant delete music from sansa mp3 player
Hi
click here for instructions on deleting the contents of your sansa mp3 player
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