Apple iTunes Logo
Posted on Aug 06, 2010
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

When I try installing Itunes half way through installing a pop up comes up saying- "Could not access network location %APPDATA%\." Can u help me fix this.

1 Answer

Ronan Reynera

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that gotĀ 5 achievements.

Governor:

An expert whose answer gotĀ voted for 20 times.

Scholar:

An expert who has written 20 answers of more than 400 characters.

  • Expert 166 Answers
  • Posted on Aug 18, 2010
Ronan Reynera
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that gotĀ 5 achievements.

Governor:

An expert whose answer gotĀ voted for 20 times.

Scholar:

An expert who has written 20 answers of more than 400 characters.

Joined: Aug 17, 2010
Answers
166
Questions
0
Helped
31774
Points
307

Please take note that the following steps is in assumption that you are using a Windows operating system.) As I have found out in the iTunes support in apple.com, this symptom may be caused by anti-spyware software preventing iTunes from installing correctly. One such application is SpyCatcher. Before installing iTunes, temporarily remove this software to allow the iTunes installer to complete.

If you are still having trouble installing iTunes for Windows, follow the troubleshooting suggestions described in this article.

General installation troubleshooting Important: iTunes installation is successful a majority of the time after completing these troubleshooting procedures. If one step does not resolve your issue proceed to the next.
1. Empty your Temp directory and restart
Windows XP:

  1. Choose Start > My Computer (or double-click My Computer on the Desktop).
  2. In My Computer or Computer, open the "C:" drive.
  3. Open Documents and Settings.
  4. Double-click the folder titled with your username.
  5. If you see a Local Settings folder, skip to step 10. If you don't see a Local Settings folder, proceed to the next step.
  6. Choose Tools > Folder Options.
  7. Click the View tab.
  8. Select the option to "Show hidden files and folders."
  9. Click OK.
  10. Double-click Local Settings.
  11. Right-click on the Temp folder and choose Delete.
  12. In the confirmation dialog that appears click Yes.
  13. If you are unable to delete the Temp folder, close all programs, especially those in the Notification area ("System Tray") of the Windows Task bar and repeat step 11.
  14. Restart your computer.
Windows Vista and Windows 7:
  1. Choose Start > Computer
  2. In Computer, open the "C:" drive.
  3. Open the Users folder.
  4. Double-click the folder titled with your username.
  5. If you see an AppData folder, skip to step 10. If you don't see an AppData folder, proceed to the next step.
  6. Choose Organize > Folder and Search Options.
  7. Click the View tab.
  8. Select the option to "Show hidden files and folders." (In Windows 7 this option will be called "Show hidden files, folders, and drives").
  9. Click OK.
  10. Double-click the AppData folder to open it. If Windows needs your permission to continue click Continue.
  11. Double-click the Local folder to open it.
  12. Right-click on the Temp folder and choose Delete.
  13. In the confirmation dialog that appears click Yes.
  14. If you are unable to delete the Temp folder, close all programs, especially those in the Notification area ("System Tray") of the Windows Task bar and repeat step 12.
  15. Restart your computer.
2. Completely remove iTunes and QuickTime
For Windows XP, follow instructions in Remove and Reinstall iTunes, QuickTime, and other software components for Windows XP.
For Windows Vista or Windows 7, follow instructions in Remove and Reinstall iTunes, QuickTime, and other software components for Windows Vista.
Note: Songs you purchased from the iTunes Store or imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes.
3. Install the latest version of iTunes
Once you have completed the above steps to Empty your Temp directory, Completely remove iTunes and QuickTime, and Clean up iTunes installer files on the computer, you can install the latest version of iTunes from http://www.apple.com/itunes/download.
Additional troubleshooting Make sure you have administrator-account access To install iTunes or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator-account access, contact the owner of the computer or your system administrator.
Get the latest Windows updates The first thing to do when troubleshooting an installation issue on a Windows computer is make sure you have the latest Microsoft Windows updates installed—to get the latest updates, go to the Microsoft Windows Update page.
iTunes and QuickTime software for Windows require Microsoft Windows XP or Microsoft Windows Vista with latest Service Pack installed.
Disable other conflicting software In Windows, some background processes can cause issues for other programs and processes. These conflicts can prevent applications such as iTunes and QuickTime Player from installing. See Using MSCONFIG to troubleshoot conflicts in Windows XP or Using MSCONFIG to troubleshoot conflicts in Windows Vista and Windows 7 for assistance disabling conflicting processes.
Additionally, some third-party security software cannot be disabled using Selective Startup (MSConfig). Because of this, it may be necessary to temporarily manually disable such software while troubleshooting installation. For assistance in configuring or disabling your security software, please contact the manufacturer.
Make sure your folder names don't contain strange characters If the iTunes installer (iTunesSetup) is not responding or appears frozen after launching the installer then the folder where the installer is stored may contain unusual characters. If you notice that the iTunes installer or stored in a folder like this, either rename the folder or move the iTunes installer to another location such as the Desktop before launching.
More help If these steps don't help, you may be able to find a solution to your issue by searching the Microsoft support website.
If the above troubleshooting steps have not helped, proceed to the following steps Solutions to common installation errors Here are some common symptoms you may see when installing iTunes and QuickTime for Microsoft Windows. If you are experiencing one of these symptoms, try the suggested troubleshooting steps:
If you only need to install QuickTime, or if iTunes installs but QuickTime installation did not complete Try downloading and installing the standalone version of QuickTime from http://www.apple.com/quicktime/download/. Be sure you download the version that does not include iTunes.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1helpful
1answer

I bought a dazzle and tried to install the pinnacle studio 14 and... Error 1606.Could not acess...

Hello Friend, I use pinnacle too. I think what you have to do is uninstall the pinacle and installing it again. I hope this works. Please vote me.
0helpful
1answer

Trying to download microsoft office for windows 7 but this error code 1606 cannot find network location %APPDATA% keep coming and not letting me download it please help..

Hi

It seems that the application cannot find the Appdata location, please follow the steps to resolve the issue.
Please follow the steps to resolve the issue.

http://support.microsoft.com/kb/329308
0helpful
1answer

Itunes wont install, says cannot locate network location %APPDATA%

download copytrans manager its better than itunes and easy to use
http://fr.copytrans.net/copytrans.php
DON'T FORGET TO RATE
0helpful
2answers

Every time I try to open itunes it says "itunes stopped working and was shut down" I even tried re installing it with no success

You should try this:

Follow the steps below to create a new user account in Windows Vista

From the Start menu, choose Control Panel.
  1. Open Add or remove user accounts (If using the Classic View in Windows Vista, open User Accounts. Then open Manage another account).
  2. Select Create a new account and follow the instructions to complete the account setup process.
  3. Once the new account is created, choose Log Off from the Start menu.
  4. Log into the newly created user account.
  5. Open iTunes and determine whether the issue you were experiencing persists in this new user.

If still it doesn't work than follow the folllowing steps:

  • Remove iTunes Plug-ins
    Third-party iTunes plug-ins can cause many issues, particularly if the plug-in has not been updated to be compatible with new versions of iTunes. iTunes plug-ins are stored in the following location:
    C:\Users\username\AppData\Roaming\Apple Computer\iTunes\iTunes Plug-ins

  • Remove iTunes Preference files
    Some of the files that iTunes uses to store settings and preferences may be unusable and cause issues. iTunes has two folders where preferences are saved. Move one of them to the desktop and test to see if the issue persists. If it does, move it back and remove the second folder. The location for the two preference folders are:
    • C:\Users\username\AppData\Local\Apple Computer\iTunes
    • C:\Users\username\AppData\Roaming\Apple Computer\iTunes


  • 0helpful
    2answers

    When i try to load itunes I get a %APPDATA%\.

    OK...i just fixed my itunes and firefox...everything is working FINE now


    follow the link's steps http://support.microsoft.com/kb/886549 and for that last table i just left mine as %PUBLIC%. Just make sure the lines match.
    then follow this link to uninstall itunes and its components http://social.answers.microsoft.com/Forums/en-US/vistaprograms/thread/5f909d31-1b10-42a4-a820-af653061baaf/?prof=required.

    you have to make sure everything that has to do with itunes is uninstalled then restart and install again.

    everything should work.
    0helpful
    1answer

    Error 1606

    Re: Please Help Unable to Install TIVO Desktop -- Error 1606. Could not access network location %APPDATA%\

    The response to "Echo %appadata%" should be
    C:\Users\UserName\AppData\Roaming
    A space in the user name shouldn't be a problem, but creating a new user may fix the problem because it will create the account with default registry settings which will hopefully have the missing %appdata% information.
    If you want to check on this before creating the new user, just for curiosity's sake, check the following Registry key:
    HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders and check the value for AppData in the right hand pane. If it's missing, then that would explain the problem. It should be as listed above, substituting the UserName with the folder name for the user under Users.
    Also check the key
    HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
    The value of this key should be
    %USERPROFILE%\AppData\Roaming
    More keys to check:
    HKCU\Volatile Environement (1)
    HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders (2)
    HKU\Sxxxxx\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders (2)
    HKU\Sxxxxx\Volatile Environement (1)
    The values in (1) should have the full path spelled out, the values in (2) should use the %USERPROFILE% variable in the path. If the value under HKU\.DEFAULT is missing or bad, then creating a new user probably won't work either. If that value is missing, then I would recommend a clean reinstall of Windows because there is no telling what else is messed up also.

    The value for AppData in the registry key HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
    is C:\Users\Murray Admin\AppData\Roaming
    In the key the key
    HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
    The value for AppData is %APPDATA%
    The value for Local AppData is %USERPROFILE%\AppData\Local

    In HKCU\Volatile Environement (1)
    The value for HOMEPATH is \Users\Murray Admin
    In HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders (2)
    The value for AppData is %USERPROFILE%\AppData\Roaming (all the keys have the %USERPROFILE%\ )
    In HKU\Sxxxxx\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders (2)
    The value in one of the \Sxxxxx\Software\Microsoft\Windows\CurrentVersion\Explorer\UserShell Folders keys for AppData is

    %APPDATA% (Missing the %USERPROFILE%\ ) --- Could this be the problem???
    All the other values within do contain %USERPROFILE%\

    Do you think editing the key, adding %USERPROFILE%\ would do the trick? If so, it would be alot eaiser then
    a re-install. There is not much junk on it as this pc is only about a month and a half old. The other machine
    is about six months old. Both are from the same manufacturer (Compaq) but different models.

    Also - Using the set command the value returned for %APPDATA% are:
    Microsoft Windows [Version 6.0.6001]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.
    C:\Users\Murray Admin>set
    ....
    TEMP=C:\Users\MURRAY~1\AppData\Local\Temp
    TMP=C:\Users\MURRAY~1\AppData\Local\Temp
    C:\Users\Murray Admin>

    Not finding what you are looking for?

    649 views

    Ask a Question

    Usually answered in minutes!

    Top Apple Computers & Internet Experts

    Paul Carew

    Level 3 Expert

    3808 Answers

    Grand Canyon Tech
    Grand Canyon Tech

    Level 3 Expert

    3867 Answers

    Paul Bade

    Level 3 Expert

    1818 Answers

    Are you an Apple Computer and Internet Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...