1st out going message will not beep transfers call to 2nd mailbox

There are 3 ways to access your voicemail:
1. Call into the main office and have the receptionist transfer you to your mailbox.
2. Call into the main office and if you hear an Auto Attendant, select #. Then, enter your mailbox number and password.
3. If you know what number your voicemail is tied to, then you just call the number, select #, and then enter your mailbox number and password.

If none of these options work, then whomever programmed it may have turned it off and you may need to contact the tech.

At the base unit press the MEMO button, then press one of the mailbox buttons(MAILBOX 1, MAILBOX 2, or MAILBOX 3) begin recording into the MIC at a adistance of 8 inches after the long beep. Press the MEMO button to end and save the recording. If a caller leaves a message without choosing a mailbox, the message will be recorded in mailbox 1. Here is a link to download the manual.
http://service.us.panasonic.com/OPERMANPDF/KXTG2770S.PDF

It is a flaw, but you can not. Sorry.

According to the instruction manual, which can be found at: http://telephones.att.com/docMgt/public/art/175/1872_manual.pdf,

TO RECORD AN ANNOUNCEMENT:
1. Press A.
2. Choose the announcement location by
pressing s until the appropriate
mailbox is displayed.
3. Press R. Begin speaking after the beep
4. When you are finished, press S.
You will hear your new announcement.
5. Repeat Steps 1-4 to record another
announcement
— OR —
Press S.

TO REVIEW YOUR ANNOUNCEMENT:
1. Press A.
2. Press s to choose the announcement
you want to review (A, B, C, AO,
MBOX 3, MBOX 4).
3. Press P to hear the selected
announcement.

Or, if you're away from the office,
CHANGING ANNOUNCEMENTS:
You can re-record any of the announcements
currently in use by any
line or mailbox.
1. Contact the answering system.
2. After two beeps press a number key
(1-4) to select a line or mailbox, then
press 4*. The system beeps and begins
recording.
3. Speak into the telephone in a normal tone
of voice.
4. Press # when you are finished. The
system beeps once and plays the new
announcement.
To review your announcement, press a
number key (1-4) to select a line or mailbox.
Press 41 after the two beeps to play
your announcement.
NOTE: If announcement is being used by
both lines, re-recording the announcement
will change the announcement heard on
both lines.

Hope this helps!
tkhusa420

To Access Your Mailbox from Outside of the Office:
1. Call the main office number or your DID (if applicable.
2. If the call is answered by a receptionist, have them transfer you to your voicemail box
3. If the call is answered by the company greeting, or your personal greeting, Enter: * *
4. At the prompt, enter your mailbox #(extension #. and password all together

Voicemail Features Norstar Common To Check Your Voicemail:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. From here you can listen to messages, change your greeting, change your password, etc.
To Leave a Message for Someone in Your Office:
1. Press the Leave Message key or Feature 980
2. Enter the mailbox number (extension number. of the person you want to leave a message for
3. The display will show the name of the mailbox owner, press OK
4. Leave message
To Access Your Voicemail box from Another Phone:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Press the OTHER softkey
3. At the LOG: prompt, enter your mailbox#(extension #. and your password all together followed by the "#" sign
4. Press the OK softkey
To Access Your Mailbox from Outside of the Office:
1. Call the main office number or your DID (if applicable.
2. If the call is answered by a receptionist, have them transfer you to your voicemail box
3. If the call is answered by the company greeting, or your personal greeting, Enter: * *
4. At the prompt, enter your mailbox #(extension #. and password all together
To Transfer Someone to a Voicemail Box:
1. Press the Transfer to Voicemail key or press the Feature button, then 986
2. Enter the mailbox # (extension#.
3. The display will show: Call Transferred
To Change Your Personal Greeting:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Press the REC softkey
6. Press the PRIME softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording
To Record Your Alternate Greeting (Used when on vacation or out of the office.:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Pres the REC softkey
6. Press the ALT softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
10. Press the ChOOSE softkey
11. Press ALT softkey
12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting
Norstar Voicemail Administrative Programming Programming must be done from any M7310, T7316, or M7324 model phone set.
To Log Into System Administration:
1. Enter Feature 983
2. The display will show "LOG", enter your login password
a. If your company extensions are 2 digits long enter "120000"
b. If your company extensions are 3 digits long enter "1020000"
c. If your company extensions are 4 digits long enter "10020000"
3. Press the softkey under "OK"
To Create a New Mailbox:
1. Log into system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "ADD"
4. Enter the mailbox number (extension. you want to add
5. Mailbox type: Subscriber and then select "OK"
6. Extension: Usually the same as the mailbox number
7. Service Class: Enter 1
8. Name: Enter the name using the dial pad. Enter last name first, press "# #" to enter a comma, and then enter the first name. When spelling the name, press # to move to the next character
9. Directory: Y (Yes.
10. Message Waiting: Y (Yes.
11. Out dial: Pool, enter 1 and then OK
12. Accept: 1, select OK
To Delete a Mailbox:
1. Log into the system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "DEL"
4. Enter the mailbox number (extension. you want to delete
5. Select the softkey under "Delete"
To Reset a Mailbox Password:
1. Log into system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "Chng"
4. Enter the mailbox number you want to reset the password for
5. The display shows "Reset Password"
6. Select the softkey under "RESET"
7. Press the release key
*The new password will be "0000", the system will ask the user to change this the first time they log into their mailbox using this password.
To Change the Name on a Mailbox:
1. Log into system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "Chng"
4. Enter the mailbox number (extension. you want to change the name on
5. The display shows "Reset Password"
6. Select the softkey under "Next", keep hitting "Next" until the display shows the name
7. Select the softkey under "Chng" to enter a new name
8. Enter the name using the dial pad. Enter last name first, press "# #" to enter a comma and then enter the first name. When spelling the name, press "#" to move to the next character
9. Select the softkey under "Next" to save the change
10. Hit the release button

Moving a Message to Another Mailbox

You can move a message from one mailbox to another. The message is saved a a new message in the mailbox to which it's been added and is deleted from the original mailbox.

1 While the message you want to move is playing press "setup". The system beeps and stops playback, the Message Window displays CP (for copy) and the Mailbox lights flash.

2 Press the MBox button where you want to move the message. The system resumes playing messages in the original mailbox.

Norstar Common Voicemail Features To Check Your Voicemail:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. From here you can listen to messages, change your greeting, change your password, etc.
To Leave a Message for Someone in Your Office:
1. Press the Leave Message key or Feature 980
2. Enter the mailbox number (extension number. of the person you want to leave a message for
3. The display will show the name of the mailbox owner, press OK
4. Leave message
To Access Your Voicemail box from Another Phone:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Press the OTHER softkey
3. At the LOG: prompt, enter your mailbox#(extension #. and your password all together followed by the "#" sign
4. Press the OK softkey
To Access Your Mailbox from Outside of the Office:
1. Call the main office number or your DID (if applicable.
2. If the call is answered by a receptionist, have them transfer you to your voicemail box
3. If the call is answered by the company greeting, or your personal greeting, Enter: * *
4. At the prompt, enter your mailbox #(extension #. and password all together
To Transfer Someone to a Voicemail Box:
1. Press the Transfer to Voicemail key or press the Feature button, then 986
2. Enter the mailbox # (extension#.
3. The display will show: Call Transferred
To Change Your Personal Greeting:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Press the REC softkey
6. Press the PRIME softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording
To Record Your Alternate Greeting (Used when on vacation or out of the office.:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Pres the REC softkey
6. Press the ALT softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
10. Press the ChOOSE softkey
11. Press ALT softkey
12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting


took this from a guide i found, helped me out

Norstar Common Voicemail Features To Check Your Voicemail:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. From here you can listen to messages, change your greeting, change your password, etc.
To Leave a Message for Someone in Your Office:
1. Press the Leave Message key or Feature 980
2. Enter the mailbox number (extension number. of the person you want to leave a message for
3. The display will show the name of the mailbox owner, press OK
4. Leave message
To Access Your Voicemail box from Another Phone:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Press the OTHER softkey
3. At the LOG: prompt, enter your mailbox#(extension #. and your password all together followed by the "#" sign
4. Press the OK softkey
To Access Your Mailbox from Outside of the Office:
1. Call the main office number or your DID (if applicable.
2. If the call is answered by a receptionist, have them transfer you to your voicemail box
3. If the call is answered by the company greeting, or your personal greeting, Enter: * *
4. At the prompt, enter your mailbox #(extension #. and password all together
To Transfer Someone to a Voicemail Box:
1. Press the Transfer to Voicemail key or press the Feature button, then 986
2. Enter the mailbox # (extension#.
3. The display will show: Call Transferred
To Change Your Personal Greeting:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Press the REC softkey
6. Press the PRIME softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording
To Record Your Alternate Greeting (Used when on vacation or out of the office.:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Pres the REC softkey
6. Press the ALT softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
10. Press the ChOOSE softkey
11. Press ALT softkey
12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting


took this from a guide i have, might help you guys out

Here is a link to a similar model: http://www.swbfreedomphone.com/ib/ibansw/fa970.pdf Here is what it says: TONE REMOTE OPERATION Remote Security Code To access answering functions from an outside line, you will need to enter the three digit security code located on the bottom of your unit. Write this number on the Remote Access Card, which you can keep in your wallet. Remote Turn On If you forget to turn on your unit: 1. Call your unit from a touch-tone phone. 2. Wait 12-14 rings until the machine answers. 3. The FA970 will automatically answer by playing your greeting. You may hang up the phone, and subsequent calls will be answered. Remote Message Playback 1. Call your unit from a touch-tone telephone. 2. After your FA970 answers, it plays the outgoing greeting and beeps once. Dial your three digit security code within 20 seconds after the beep, pressing and holding each digit for 1-2 seconds. Allow a 2 seconds interval between each digit. 3. Your FA970 will sound one beep to indicate the code was entered correctly. (If there are no beeps, enter your code again.) 4. You can press the following buttons on your keypad: Option Press Playback Mailbox 1 Messages (1) Playback Mailbox 2 Messages (2) Record Memo Message (3) Record New Greeting (8) Turn Off Answer Mode (9) If you press ?1? or ?2? (to playback messages), you have the follow options: Option Press Erase Current Message (0) Repeat Current Message (4) Repeat Previous Message (4) repeatedly Stop Message Playback (5) Skip to Next Message (6) To SAVE messages, hang up the telephone. Note: Your FA970 will sound a series of beeps if there are no messages. Remote Record New Greeting If you press 8 (to record new greeting): 1. When you hear a beep, begin recording your new greeting (up to 30 seconds). 2. When you have finished recording your new greeting, press (5). The unit will beep, and the new greeting will playback to you. 3. Hang up the telephone. Remote Record Memo If you press 3 (to record memo message): 1. Within three seconds of pressing ?3?, press ?1? or ?2? to select Mailbox 1 or Mailbox 2. Otherwise, the memo will be recorded in Mailbox 1. 2. When you hear a beep, begin recording your memo (up to 60 seconds). 3. When you have finished recording your memo message, press (5). 4. The corresponding Mailbox message count will be increased by one. To Retrieve Messages when Recording Memory is Full 1. When the message capacity is full, the unit will sound 3 beeps after answering the phone. 2. Within 20 seconds after the 3 beeps, dial your 3 digit security code. 3. Your FA970 will sound one beep to indicate the code was entered correctly.