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Anonymous Posted on Jul 21, 2010

ON MY DELL 1700 PRINTER THERE ARE BLACK SMUDGES ON THE RIGHT HAND SIDE ONLY ON THE COPY PAPER WHEN IT PRINTS BOUT 3 INCHES APART?

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  • Posted on Jul 21, 2010
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Normally this is caused by the drum cartridge that fits under the toner. Replacing this drum cartridge will clear up the black marks on your print. Use this Dell Part# : A0373010 to order. After replacing the drum cartridge counter will have to be reset, Use the following steps.
1. Open the front door.
2. Press and hold the cancel button (x button) until all the lights flash in order.
3. Then close the front cover.
This will reset the drum counter.

  • prashad116 Oct 20, 2010

    the drum is damaged you can replace the drum from many online cheap Printer Cartridge stores, or you can try cleaning it with a cloth.

    hope this helps

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