Hi,
Your problem could be related to a faulty power supply. You could do the following. Unplug the power supply (battery) from the printer and make sure is connected to the wall outlet. There should be a green light on the power supply. If the light is on then you have power. Make sure you are plugging the power supply correctly in the back of the printer. You can place the power supply the wrong way and still feel that it went into the printer. If you put it one way and the printer won't turn on then try it the other way and see if that fixes it. If there is no light in the power supply then you can try another outlet if still no light then you can assume is damaged.
147 views
Usually answered in minutes!
×