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Posted on Feb 19, 2008
Answered by a Fixya Expert

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ACER ASPIRE 9302 WSMi erased programs,cannot use eRecovery


Burning

INT15 error

eRecovery must be terminated

Hello. My problem is that i erased by mistake (i recognise it was big mistake) all ACER ASPIRE programs. To be exact, Empowering Technology Framework Launcher,with it`s utilities(eRecovery,eLock,eSettings,etc...)
I went to Acerglobal site(Europe affording area,Panam,etc...)and i downloaded empowering technology framework,with some utilities only,but i really couldn`t find the appropriate(for my model)eRecovery utility,so i installed other eRecovery(for other model !),to reset to factory settings my model.I followed all instructions(POST BIOS,etc...) and now,every startup,coming message: "INT15 ERROR.eRECOVERY MUST BE TERMINATED!" .Have in mind that Acer Support Team is somehow dissapeared!(no reply!)
Sorry for this big text,but i need either Acer appropriate program,or suggestions-proposals(Any help is acceptable).
THANKS FOR YOUR PATIENCE.

  • Bay C Mar 02, 2008

    I have all the sound drivers but my sound is not working.

    What is the problem

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1 Answer

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  • Posted on Feb 19, 2008
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Click on Start choose Run and type in the box msconfig go to Startup tab un-tick the e-Recovery monitor

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Acer....gotta love it...
You aren't alone when looking for help with Acer's framework technology.
What you're going to want to do is use the Msconfig utility to work around this problem. To start msconfig click on Start, select Run, type msconfig in the Run text box then click on OK.

Next select the Startup tab when msconfig opens. Look in the list for eRecovery Service and uncheck it. Select Apply and then OK when done. It will pop a message that a restart is require for changes to take effect. Restart the system.

From what I've read, this may or may not completely fix the INT15 Error eRecovery must be terminated error message. If it doesn't, go back into msconfig/startup and look to see if PCMService has been unchecked. If so, recheck it, select apply and OK, then reboot.

This was all the info I could dig up so I'm not 100% sure if the suggestions are guaranteed to work.

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Go into the msconfig utility> Selective startup> Startup tab> look for 'eRecovery Service' or it's executable 'check.exe'> click to UNCHECK> Apply> OK.
Not finding what you are looking for?

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