You might have an object jammed in the pump housing. First thing you must do is to unplug the machine from the power outlet.You will then need to remove the back panel of the washer to access the pump. Disconnect the wiring from the pump and remove the two hoses by compressing the two clamps. ( Be ready for water to pour out of the hoses) Remove the three mounting bolts that hold the pump to the frame of the washer and remove the pump assembly. It is easier to work on the pump if you remove it from the mounting plate. Remove the three screws that hold the impeller housing to the pump motor. Seperate the two parts being careful not to damage the rubber o-ring that seals the unit. Inspect the impeller housing for any debris. (I found a nickle blocking the outlet port in mine). Remove anything you may find and reassemble in reverse order. The machine should reset itself and run as normal.
Good luck!
Had this same issue and decided to check it out myself since I didn't have the warranty on my machine.
Before the machine can start the spin cycle, it needs to drain the water that touches the drum. If it cannot do this, you will get the "nd" error code which means "no drain". This can mean your drain pump is screwed or that something is jammed somewhere in the drainage patheway.
First drain the water using the little hose in the front of the washer. This can be done faster by putting the machine in test mode and test the drain pump. it'll push the water out much faster. Once you've drained the water, flip that bad boy on its side and start taking apart the hoses starting with the ones leaving the drum first. That is where I found my obstruction, a quarter :/ If there is nothing there, keep going till you hit the drain pump. You'll have to take it out to really get in there and unclog it. DO NOT HIRE SOMEONE TO DO THIS! I had never done anything like this before and was able to easily figure it out. GOOD LUCK!
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