Thomson RCA Bookshelf System with 128 MB MP3 Player, RS2052 Shelf System Logo
Posted on Jan 26, 2008
Answered by a Fixya Expert

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CD Door will not open

Help! Just set-up a RCA RS2052 - CD door will not open. Put unit into CD mode, pressed "open/close" button on remote and box - can get the word OPEN to show on LCD screen put nothing happens to the CD door. Unit has never been out of original box until today - hasn't been dropped or anything. Any suggestions?

Thanks

  • 1 more comment 
  • oneblond Jan 27, 2008

    Can not find the key lock on the back of the unit... are you sure my model has such a thing?? Could not find mention of Key Lock in Manual - do you know page #? I have been through this manual about 10 times...

    Anyway, further suggestions? Son says unit opened once, but the CD piece did not fan out - door just opened... Should we try to take it apart or take to service center?? Or just use the other features and forget it? Purchased too long ago to return.

    Thanks

  • oneblond Jan 27, 2008

    Can not return unit - purchased too long ago - any further advise??

  • oneblond Jan 27, 2008

    It appears the keylock is only for the mp3 player since the only lock button I can find is on the small little mp3 player that is with the unit. The lock does not appear on the LCD screen...

    I wish it were that simple... Any other suggestions?

×

2 Answers

Soulvisitor

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  • Master 1,113 Answers
  • Posted on Jan 26, 2008
Soulvisitor
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Hi

I'd say the child lock is on or it is a faulty unit

Link to user manual

Child lock


There is a lock on the back you may have bumped.

from manual...
To avoid accidental key activation, slide the key
lock switch on the back of the unit to the
LOCK position.
The Lock icon can be seen on display.
• Slide to the switch to the OFF position
to unlock keys.

  • 2 more comments 
  • Soulvisitor
    Soulvisitor Jan 26, 2008

    Is that the case?

  • Soulvisitor
    Soulvisitor Jan 26, 2008

    Please let me know if this has solved your issue or do you need more information warranty, disassemble/fault finding instructions.



    If not then please accept illustrated solution as below




    Cheers

    Soulvsitor

  • Soulvisitor
    Soulvisitor Jan 27, 2008

    Yes in the manual for a RCA RS2052 page 25 of the manual (32 of the pdf) instructs us on key lock


    If you look at the display is their a pic of the lock shown (ie 4 below)?



  • Soulvisitor
    Soulvisitor Jan 27, 2008

    Sorry it aint that simple, the cd mechansm itself must be the issue, don't really remonend you pulling it apart if your not used to working on equipment, If you are comfortable then you could pull off the covers and try driving the cd mechanism by hand to see if it is just stck, Otherwise take to a repairer or live without cd function looks like your only options.

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Jean Sintulaire

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  • Master 759 Answers
  • Posted on Jan 26, 2008
Jean  Sintulaire
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There is a problem with the device itself...what I would recommend you to do is to return it from the store you purchase it...there isnt anything phisycally you can do about the problem you are having...it is the device itself that is defective.

  • Jean Sintulaire Jan 27, 2008

    I would recommend you to take the device to a repair center..

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