Not cooling The fridge and freezer are not cold. What happened? It is plugged in

Main cooling happens in the freezer.

Since top (fridge part) not getting cooling the sensor in that part is continuously asking for cold. So the freezer get colder and colder.

Fridge part not cooling can be due to one of the many reasons.

Evaporator fan, Defrosting problem, Damper motor issues etc etc.

seal on door must be letting moisture into compartment, need new door seal

Hi,

Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

Refrigeratornot Cooling or Fridge not Cooling

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WaterRunning in refrigerator from Freezer

Refrigeratoror Freezer not Cooling or Getting Cold
heatman101


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Hi,

Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

Refrigeratornot Cooling or Fridge not Cooling

How to Defrost Refrigerator DefrostTimer Problem

WaterRunning in refrigerator from Freezer

Refrigeratoror Freezer not Cooling or Getting Cold
heatman101

Hi,

Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold

heatman101

Either the freezer continues to freeze up (most likely due to low refrigerant, due to a leak), or there is an obstruction between the freezer and the refrigerator (refrigerators get their cooling from the freezer).

Given that it works after you defrost it, I'm going with low gas. Call a professional to see if the leak can be fixed. If the unit is more than 10 years old, just get a new one.

Generaly the control board controls everything sometimes you have a bad thermister GE has a help line I beleive it costs 20.00 bucks but you will need a meter and know how to use it and they willl talk you thru the repair .

It sounds like the condenser coil might be freezing up. This happened to me on my bottom freezer. The cooling part of your fridge is only in the back of the freezer compartment. The cold air from the freezer blows up through a vent in the back to the fridge and comes out at the top. If the coils do not defrost (which is what happened with mine) the air flow is blocked by the ice and can't get to the fridge compartment. Your freezer will still be cold but your fridge won't. If you pull the plug on it and time things right you can defrost the coils but this will only postpone the problem. Both will work for awhile again until the coils ice up again. You can also pull out the freezer drawere and try to defrost the coil with a blow dryer. You have to disconnect the icemaker and pull out the back panel behind the freezer to get to it though.

I've had this happen to my Kenmore 73503 several times. The 1st time took me a few hours to figure out what the problem was.

Basically the fridge is cooled from the freezer, so when you say your freezer is -2 degrees, it's a big tip off to the problem.

If you look very close in the freezer compartment at the back, you'll notice an opening with a little door at the top of the freezer compartment. This opening extends up the inside of the back of the fridge to the top of the fridge area via a square plastic tube.

Basically what happens in my fridge is the family loads the freezer to high especially at the top/back. This restricts or closes off the opening for the cold air to the fridge portion of the appliance ....resulting in a warm fridge, but cold freezer. Just remove the articles at the back of the freezer to correct problem. (It will take a few hours for the cold air to cool the fridge down)

Note: the temperature control unit in the fridge area controls the little door at the top of the freezer compartment, so if you haven't blocked off the opening, the next place to look would be either at the mechanical parts of the little door or the temperature control unit itself in the fridge

It should be under warranty, retry he is probably right, run for 24hrs and it should work ok, if you ever defrost you should turn off for 24hrs and leave the door open. Regards Advisor