Canon PowerShot SD630 Digital ELPH / IXUS 65 Digital Camera Logo
Posted on Oct 07, 2009
Answered by a Fixya Expert

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Lens error, restart camera.......... that's the reading I get on the lcd display. after I restart the camera the message just appears again. please help!

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CameraR

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  • Canon Master 4,738 Answers
  • Posted on Oct 08, 2009
CameraR
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Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here are some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try.

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  • Contributor 33 Answers
  • Posted on Oct 07, 2009
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Hello!

That error is the generic error for a lens issue. Has your camera been dropped with the lens extended? Was it exposed to liquid or sand? Did the camera accidentally turn on while it was in your pocket? Is the lens bent, cracked or twisted? It could really be a number of issues, most common being the pocket one I mentioned.

However, you are definitely able to get this fixed! It is quite affordable and worth it to keep your current camera. Check the link I provided and see what they can do for you. I wish you luck!!

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  • Contributor 32 Answers
  • Posted on Dec 02, 2010
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I've had similar problems with various versions of this camera. Here's the fix, if all else fails. These are step-by-step instructions to take apart and fix the camera's lens error. http://johnsmouth.wordpress.com/2010/12/01/lens-error/

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What does FEE mean? The camera won't take a picture and I see that in the display of my Nikon N90S

FEE error message displayed on SLR camera LCD Description If the cameras LCD screen displays "FEE" in the area where the aperture is normally displayed, please ensure that the lens is attached to the camera correctly. This error message will appear if the lens is not attached correctly to the camera or if you are not using a CPU lens such as the Nikon AF or Nikkor P lenses. Alternatively, if the lens has an aperture ring, it may not be set to f22 (or the highest aperture number on the aperture ring - normally marked in orange). Select the aperture number marked in orange on the lens and lock it using the aperture locking switch to prevent this occurring again.

1157a.gif

The FEE error message

1157b.gif
Set to F22, or the highest aperture number - normally marked in orange. Note the locking switch.
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1157c.gif

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Canon SD770 IS's lens won't close. I get error message: Lens error, restart camera. Restarting doesn't work. Any advice? Strange that it won't even take photos or playback while the lens is stuck!

Welcome to FixYa

Camera detected this error while moving the lens and cut the power automatically. This error message may appear if you press on the lens while its moving. Make sure that when your going to turn on the camera, your hand or fingers will not block the lens to retrack. Turning on the camera in a dusty or sandy environnment is also one reason for this message to be displayed.
Try to remove the battery and re-insert it, then turn on the camera again. If the message still persist, take the camera to a service center because there may be a problem with the lens.

Please let me know if you have any questions and if this solution was helpful.

Thank you for using FixYa
Apr 15, 2011 • Cameras
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'Lens error please restart the camera' msg displaying

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.

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I have a canon Powershot A480. It keeps coming up with the faultLens Error Restart camera. How do I do this

Service & Support Issue: Camera displays "Lens error, restart camera" on the LCD monitor.
Solution: Possible solutions for a Lens Error message PowerShot A480.

The "E18" or "Lens" error message indicates an error that involves the lens unit or lens cover.
This error may appear where the lens is prevented from properly extending or retracting such as, for example, when pressure is applied to the lens or the area surrounding the lens while handling the camera. The error may also be displayed if the lens unit/camera has been subjected to an external shock, or if a foreign substance (i.e. liquid, sand, dirt) enters the camera. Solution
Check the following when you operate the camera to avoid applying pressure to the lens and surrounding area:
  • Hold the camera so that your fingers do not touch the lens unit when you are shooting.
  • Make sure the camera is off before the camera is placed back in the case. Exercise caution to ensure that the camera does not accidentally power on while the camera is stored inside the case.
If you cannot clear the error code by turning the camera off and then on again, or if the error code is displayed frequently, a camera malfunction may have occurred. Please click here to set up service for your camera online.

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2answers

Lens error

yes, this happened to me, what you have to do is "snap" the lens back in place, if it is bent anyway. if it is not bent and it says lens error, does it the lens come in and out? if not then it is bent if so then there is a hardware error in the switch and you will have to send it to a profesionall. :) hope i could be some help :)
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Canon camera when turned on, lens will not

Hi

What you are seeing is a generic error message, starting your camera again won't do anything unfortunately.

You need to replace the lens, we have your lens repair available on our site for about $75! If we can help please let us know.

Thomas
Owner- Darntoothysam com
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Sytem error 10

Hi - I found this info on the Nikon Australia website:

"System Error" or "Lens Error" message in LCD monitor trnsp.gif Question My COOLPIX camera displays a "System Error" or "Lens Error" message. What should I do? trnsp.gif Answer Having a "System Error" or "Lens Error" message displayed on the camera's LCD monitor would generally indicate that your camera needs servicing. A System Error is a general error which can be caused by many things: lens problem, CF Card problem, general camera failure, etc. To troubleshoot, please try the following:
  1. Use the memory card that originally came with your camera (or a Nikon approved card).
  2. Remove and replace the battery.
On the other hand, a Lens Error generally means that an error has occured during the lens operation. To troubleshoot, please try the following:
  1. Turn off the camera.
  2. Remove and replace the battery.
  3. Turn on the camera.
If the above tips do not help, your camera must be sent to our Nikon Authorised Service Centres, there are no user serviceable parts in our Nikon COOLPIX cameras. We apologize for any inconvenience caused and we will do everything to repair your Nikon camera as quickly as possible. Click Here for our Nikon Authorised Service Centres details.


Sort of like a Windows Restart to reset the memory.

Hope this helps.
0helpful
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Lens error

Hey Wiggs12485,
This error message appears when the camera detects a problem with the lens when it's turned on. This is often caused by the user pressing on the lens when it is trying to extend, or the camera is being used in a dusty or sandy environment. When this message appears turn the camera off and back on, and this should resolve your issue. If this message continues to appear you should have the camera looked at by an authorized service technician because there is probably a problem with the lens.

Sincerely,
Allan
Go Ahead. Use Us.

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Nikon coolpix 4600.

Hi I found this info on the Nikon Australia website:

"System Error" or "Lens Error" message in LCD monitor trnsp.gif Question My COOLPIX camera displays a "System Error" or "Lens Error" message. What should I do? trnsp.gif Answer Having a "System Error" or "Lens Error" message displayed on the camera's LCD monitor would generally indicate that your camera needs servicing. A System Error is a general error which can be caused by many things: lens problem, CF Card problem, general camera failure, etc. To troubleshoot, please try the following:
  1. Use the memory card that originally came with your camera (or a Nikon approved card).
  2. Remove and replace the battery.
On the other hand, a Lens Error generally means that an error has occured during the lens operation. To troubleshoot, please try the following:
  1. Turn off the camera.
  2. Remove and replace the battery.
  3. Turn on the camera.
If the above tips do not help, your camera must be sent to our Nikon Authorised Service Centres, there are no user serviceable parts in our Nikon COOLPIX cameras. We apologize for any inconvenience caused and we will do everything to repair your Nikon camera as quickly as possible. Click Here for our Nikon Authorised Service Centres details.


Seems you may just have to remove and replace the battery - sort of like a Windows Restart to fix a computer problem! - this would reset your camera's memory.

Hope this helps.
0helpful
4answers

Lens error, restart camera . ..

I found this on the Canon Website, don't know if this will help.


Issue: Lens will not move and camera may display an E18 or "Lens" error.

Solution: Possible solutions for an E18 or Lens Error message PowerShot SD600

The "E18" or "Lens" error message indicates an error that involves the lens unit or lens cover.
This error may appear where the lens is prevented from properly extending or retracting such as, for example, when pressure is applied to the lens or the area surrounding the lens while handling the camera. The error may also be displayed if the lens unit/camera has been subjected to an external shock, or if a foreign substance (i.e. liquid, sand, dirt) enters the camera. Solution
Check the following when you operate the camera to avoid applying pressure to the lens and surrounding area:
  • Hold the camera so that your fingers do not touch the lens unit when you are shooting.
  • Make sure the camera is off before the camera is placed back in the case. Exercise caution to ensure that the camera does not accidentally power on while the camera is stored inside the case.
If you cannot clear the error code by turning the camera off and then on again, or if the error code is displayed frequently, a camera malfunction may have occurred For toll-free technical support, please call 1 (800) 828-4040 during regular business hours (currently Monday-Friday 8:00 a.m. - 12:00 midnight. EST, Saturday 10:00 a.m. - 8:00 p.m., excluding holidays). Good Luck
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