I have the actiontec gt704wg dsl modem that I got from Qwest. The last few months I often lose my internet connection. The only way I get it back is by turning the modem off for a few seconds and then turning it on. It appears to me to be a problem with the actiontec. would you agree?

Things You'll Need
• Q1000 Qwest Wireless N VDSL Modem Router
• Computer connected to the Modem
Step1 On any computer that is
connected to the Internet, type http://192.168.0.1 in the web
browser window and then press Enter.
Step2 Click Utilities.
Step3 elect "Restore Defaults" from the menu on the left.
Step4 Click the last restore button that follows
"Restore Modem to Factory Default State

The manufacturers web site with this advice is here.

http://www.actiontec.com/products/datasheets/Q1000QwFactoryDefaultsHowto.pdf

need to configure the router again with PPPOE settings on the router.

Short answer, no. You need a broadband modem for comcast.
You can pick one up cheap off of ebay.

No. The uplink for the Actiontec is the DSL port. You would be better off purchasing a router from a retailer instead of a gateway modem/router combo like the Actiontec

I’m happy to help further over the phone at https://www.6ya.com/expert/susan_42b401e0b1603d8a

check the configuration of the modem if you can. I do not know the exact model of the modem, could you post it? then with the exact model of the modem you could google it for a Manual, Handbook, or simply good configurations. If the configurations are good, then could be the firmware that is not updated, or in the last case ask Qwest to change your modem for one that works.
A piece of advice don't open it or modify it because you could void the warranty, in case of a change.

Hope this help you!!!

I found out that the ps3 is case senitive for the password so it there is caps in the password use caps..the qwest guy gave me a password like fff3093fhfhjh3r and I had to use FFF3093FHFH blah blah

I do not have a solution to the problem. However, I am having the same problem. This morning the Actiontec GT704WG power and ethernet lights were rapidly flashing. The modem was non-functional. I could not even connect to the modem through the browser to see if I could find a problem.

The problem lasted a couple of hours. Then all of a sudden the modem started working again. I won't be able to tell if the problem recurs until I restart the modem. And if the problem does occur again, I won't be able to connect to the internet.

I have had this same problem with Qwest using a new iMac and MacBook on the Actiontec modem. Qwest did two things: first we reset the modem which was fairly simple and took only about 5 minutes. However, this fix lasts only a few weeks and it comes back. I have just ordered a new modem since there seems to be a problem with the Actiontec device with the newer high speed internet.
I'd try the reset before doing anything else. Good luck.

disable your firewall temporarily to see if the firewall is what causing the problem, are you using windows firewall.??

Hi,
It might be that you have a voltage drop. I noticed that this modem is very sensitive to voltage 'dips' and it will 'reset' itself if even the slightest dip in power hits it.
I have a A/C that sucks power when it cycles and every time it does I lose the internet connection. So I set up a 12 volt battery with an DC to AC inverter and run the modem off of battery power.

That might be the problem your having.