Height adjustment doesnt straighten out anything --something bent worn out or damaged
SOURCE: the adjustment screw fell off
I know what you are talking about. That tiny screw in the KSM50 model to raise the beaters... there is one. I know what you mean, but I don't know how to tell you to fix it if it doesn't go back in easily. Find someone handy?
SOURCE: Can't get the screw adjustment to change the height of the bowl
I had a similar problem with mine - the problem turned out to be that I hadn't clicked the bowl into place corectly. If you find the bowl is tilting forward slightly then you probably need to push it into the clip at the back.
There is a screw at the bottom of the motor head (flat head) you usually can't see it because of the top rim of the mixing bowl. hard to see and hard to reach, it may also be hard to turn due to "gunk" from mixing stuff (egg butter flour sugar) turn the screw counter clockwise to lower the motor head clockwise to raise it, you may also have the wrong size beater, it is not an uncommon problem, if you are the original owner and you have the original beater it should fix your problem with the adjusting screw, however I am not clear as to your model a 5SSWH would actually be a K5SSWH, which stands for kitchenaid 5 quart solid state white mixer, if this is your model number and you have the correct beater size then the adjusting screw will work to lower the head down, adjust it down using the stir or slowest speed just untill you can hear the beater "Ding" against the bottom of the bowl, then back it off a quarter turn to adjust properly. Hope this helps, let us know
Turn screw (A) SLIGHTLY counter clockwise (left) to raise the flat
beater or clockwise (right) to lower the flat beater
2. Check the Beater Shaft (Agitator Shaft) making sure the Retaining ring
is flushed with the surface of the Planetary Assembly
Constant Pulling and Removal of the beaters can cause the Agitator shaft to move
3. If the above two still don't solve your problem, follow the service manual
directions to disassemble the Planetary Assembly and check for loose screws
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