Microsoft Wireless Notebook Optical Mouse VSBX300001 Logo
Posted on Dec 07, 2007
Answered by a Fixya Expert

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Microsoft wireless notebook mouse model 1024 will not function.

Computer recognizes mouse as o.k. but mouse quit working. reciever and sending units are lit.

I got the same problem I think... but I guess mine is more complicated, I also have the same model of Microsoft Wireless Notebook Receiver model:1024, everytime I plug my receiver there's a pop-up notice for the USB device attached are malfunctioned, and Windows can't recognize it...

hope u can help me solve this problem

  • 2 more comments 
  • fyijoe Feb 29, 2008

    Have the same problem on my new HP dv9720 laptop. However when I change to another user, this mouse stops working. I have to uninstall and then reinstall. Anybody have any ideas??

  • Anonymous Mar 18, 2008

    mouse 1024 is not working when inserted the USB part inthe port it is not recognised, when we see this in DeviceManager itshows unknowwn device where I can get the driver

  • Anonymous Jun 01, 2008

    i am getting a message as one of your usb device malfunctioned while connecting the usb wireless mouse model 1024. the other devices are working correctly on the same port, its asking for driver

  • Anonymous Mar 17, 2014

    microsoft usb bluetooth receiver has stopped working. When I plug it in my computer says it isn't recognized. Can I fix it or replace it?

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2 Answers

arben pllana

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  • Posted on Dec 07, 2007
arben pllana
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Possibilities:
1) One of your USB devices have faulted, or is causing a resource conflict (or similar)
-- Remove all USB devices, and reboot.
2) Your USB chip/ports have been damaged.
-- Find a spare HardDisk or bacjup your data and re-install Windows and see how that goes.
3) Your Power Supply Unit (PSU) isnt supplying enough power to your PC (usually caused by a Video card upgrade). Try a more powerful PSU ... 400watts should do the trick
4) Bad memory (RAM) can cause wierd problems. run memtest for an hour to make sure your memory is ok





It seems that many people are still getting the 'USB Device not Recognized' problem from time to time. Unfortunately there is no easy fix.
Firstly, it's recommended that you make sure every one of your motherboard drivers are completely up-to-date, but you probably already knew that.
In XP, after a USB port isn't used for a long while the USB driver built into the OS sets the OHCI controller to suspend. When you plug a device back in, it can sometimes fail to 'wake up' properly. This problem was supposedly fixed in SP1 but there is a related registry hack that may still be able to help.
Run regedt32.exe and navigate to;
HKEY_LOCAL_Machine\SYSTEM\CurrentControlSet\Services\Usb
Create the Usb key if it doesn't already exist. Under this key, create a new DWORD value called DisableSelectiveSuspend and give it a value of 1. Then restart the PC.
A long shot perhaps, but I recall having similar problems with a USB hub built into my Microsoft keyboard and adding this key seemed to solve it. It wouldn't hurt in trying .
Alternatively, removing all entries relating to USB in Device Manager and all associated USB drivers will force XP into refreshing the USB driver stack.
Begin by unplugging all USB devices, then use Add/Remove Programs in Control Panel to uninstall any USB driver software. Next, boot up into safe mode and go to Device Manager. Once in device manager make sure 'Show hidden devices' is checked under the View menu. Uninstall all device entries in this order;
1. USB peripheral devices (printers etc.)
2. HID and/or Composite USB (Human Interface Devices) You're using PS/2 input devices so you may not have this entry.
3. USB Root Hub(s)
4. USB Host Controller(s) (Universal or Enhanced Host Controllers)
Then boot back into Windows (not safe mode) and it should populate the Root Hubs & Host controllers again. Proceed to plug your USB devices back in, starting with your powered hub. Be aware that most USB printers and scanners need to have their drivers installed first before you plug them in.
Hopefully some of this may be of help, let us know how you get on.

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  • Posted on May 27, 2008
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Mouse 1024 ıs problem-excusme ı am very very not speak englısh

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