I need the driver installation for my reader/writer d-card

What software do you have ?

Hi Sheila,

Click on start, click on My computer, then look in the left hand menu for View system information and click on it, click on Hardware, click on Device Manager, your VSM reader should show under Universial serial bus controllers, normally at the bottom of the page. If there is a yellow ? mark next to it, it means the driver has not been installed successfully. If so, double click on VSM reader, click on driver, make sure your software CD is in your cd drive and click on Update driver. Should solve your problem.

I dont believe the parallel reader writer will work with Vista. You need to purchase a Husqvarna USB reader writer and problem will be solved.
Good Luck

It sounds like you need to update the device driver for you card reader. You can go to Baby Lock USA web page and do a search for driver updates. Also the USB cord for the reader/writer card is specific for this device so don't throw it away until you try updating the driver for your particular Windows version.

Hi, I have the same problem with mine. Janome have not been very helpful. I didn't know if it was the card or the card reader/writer. I have a Janome CX500. Have you solved any of the problems?
Louise

I have been having the same problem. I was told that the 4-d software is not compatible with Windows 7.

I solved my 3D Reader/Writer problem by re-installing the driver with the installation CD.

Being as you have xp looks like you will have to go to viking site and download a patch to make it compatable, I have a Janome and when we upgraded the computer I had to go to the janome site and download upgrade, the same would apply to the customizing software I would think.

Did you purchase the 4D reader writer kit? If so, once you've loaded the driver for the reader/writer box, you go to the "organizer", select a design and "send" to your box. If you purcased new, the directions are pretty straight forward; otherwise, you may want to contact your locat Viking dealer for assistance.

You might need an update for your reader writer box. The one you have might be old and that is why it does not recognizes it. Just go to the manufacturer's site and download an update for your reader/writer box.