KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator Logo
Posted on Aug 27, 2009
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Water Dispenser not working

I have a Kitchen Aid Superba - 9 years old - and the water dispenser just stopped working overnight. Ice maker is working fine and dispensing normal. Why isn't the water dispenser working?

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Charles T Nevin

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  • Master 4,070 Answers
  • Posted on Aug 27, 2009
Charles T Nevin
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Your water line could be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws
disconnect the line to the water dispenser at the water inlet valve on the back where the water supply comes in and try the dispenser. if you hear the valve work but water doesn't come out, the valve is bad. If you don't hear the valve, the dispenser switch is bad.

John Tripp

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  • KitchenAid Master 4,656 Answers
  • Posted on Aug 27, 2009
John Tripp
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The most likely cause is the dual water control valve on the rear of refrigerator has failed on the dispenser side. The part number is W10247725 providing the model number KSCS25INSS is correct above your post. Thanks, Sea Breeze

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