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Posted on Aug 21, 2009
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How do I descale a Krups Dolce Gusto machine?

Hi - how do I descale a Krups Dolce Gusto machine? I have bought the descaler from the dolce gusto website - however the instructions of the descaler only advide you to follow the machine instructions (which I have long thrown out). Could you help? Thanks, Fraser

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Generally just run it through the machine as you would do when makeing coffee.

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  • Posted on Aug 21, 2009
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From a comment on Amazon UK: Empty the sachet into a mug of cold water. Pour the contents into the water container of the machine and place the container where you would put the cup. With the drinks container holder in place, switch on and when green light comes on wait 5 sec then empty on the hot side (as if dispensing) for 45 secs. Return lever to middle and wait 5 minutes. If there is not enough fluid left in the machine, empty the mug back into it.Then dispense on the cold side for 45 secs then return lever to middle. Wait another 5 minutes. Whilst waiting, clean out the water container and mug and refill with clean water. Repeat the process with both hot, then cold then switch off.

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Dolce gusto light turns yellow more orange. What is going on?

To solve you oregne light problem you must do this press power bottom for few seconds to make it flashing Orange this means that the machine is now in descaleing mode then do the descaleing product be sure you use dolce gusto descaleing only after you done reset power bottom this should solve the problem.that was a working for descaleing
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HI THIS IS BECOUES YOU ARE DUE TO DO DESCALE .DO DESCALE ONLY WHEN YOU PRESS THE POWER BOTTOM FOR 5 SECONDS TO GET THE MACHIEN INTO DESCALING MODE .SEE THAT YOU GET DESCALING FOR DOLCE GUSTO ONLY IN SIDE YOU HAVE AL THE HALPE YOU NEED
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I believe I found that product at a London Drugs Store, I live in BC, see if you have one in your area.. or possibly you may find it at a specialty coffee store where Krups products are sold.
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Hi, Could be a number of things. Is your pump working. Thermoblock maybe blocked or faulty. A thermo sensor on the thermoblock maybe faulty. Brewunit maybe jammed. Descale will not help if it wont pump. Id be looking at the thermoblock or sensor. If their at fault then the machine will do nothing. See how you go and ill keep a look out for any more questions you may have. Dazza Repairer
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my machine has stopped working it sounds like the motor is still running, not sure where to buy the descaler can I just use vinegar?
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