Blank scans- canon imageRunner 1023N

Scott,

I would suggest checking the toner drum. You may be low on toner or if you recently replaced the toner, ensure that it is installed correctly.

- Scott

you can scan by usb connection,

tooth on gear might be breaking off, but maybe the toner cartridge is defective.

1) you do not dump toner into the drum! Juo dump it into the toner unit.
2) didi you after replacement put the blue toner handle (right from toner unit) into the left position?

This printer only prints black and white. Canon do not supply Multi-color toner catridges for Canon Imagerunner 1023N

needs a new drum unit most likely if the narrow glass is spotless clean on top. If you print and get a line, then its an internal problem and usually just the drum.

Are you trying to replace the old toner or is this the first time -- new out of box? There is a pattern / order you have to follow to replace the cart. To make it easier, have the right cover open while doing this ( replacing the carts). Also make sure that you have the protective covers and tape off of the cart. Use the light colored area on the cart. to hold and DO NOT TOUCH THE DRUM !!!

remove the toner cartdrige and then put the toner casing in... it should go down no problem.... then close the bluse cover, slide the plate to your right and open the small front cover.... there you should find and follow the position to correctly install the cartdrige... it only has one good way to be done.

are you puting the paper with the image face down,

Do you have toner/drum cartridge in machine installed?