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Bill Starritt Posted on May 15, 2018
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Hotpoint HM325FF.1 fridge is not getting cold and freezer only gets to 0 degrees.

Have checked evaporator coils and there is no build up of ice and evaporator fan is working. Fan switches off when dial is turned to 1. 1 Hottest, 5 Coldest Condenser appears to be working as it is getting warm and can feel vibration from it when on. Condenser cooling coils, get warm in use and are clean and dust free. There is no ducting between freezer and fridge to get blocked with ice. Any suggestions as to what may be the problem would be greatly received. Thanks.

1 Answer

Kardoc

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  • Hotpoint Master 7,503 Answers
  • Posted on Mar 03, 2019
Kardoc
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Zero is cold enough. Fridge gets its cold air from the freezer Make sure that the passage between the two are not blocked'

5 Related Answers

Anonymous

  • 555 Answers
  • Posted on May 20, 2008

SOURCE: Freezer stays cool but bottom stays warm.

I agree with your analysis, and recommend that you replace that fan between the two sections.

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Anonymous

  • 828 Answers
  • Posted on May 31, 2008

SOURCE: Kenmore Refrgierator is not cooling enough

Is the frost on the entire surface of the evaporator or just a portion. If it is only frosting on a portion there is a possibility your system has developed a leak and has lost some of the charge. Or your compressor has lost its ability to pump the gas. A bad condenser fan motor overtaxes the compressor and can cause premature failure. If it is a bad compressor it may be time to replace the refrigerator. Replacing the compressor is an expensive job and the warranty is only one year on a replaced compressor.

Anonymous

  • 531 Answers
  • Posted on Apr 03, 2009

SOURCE: fridge not cold - freezer cuts out at minus 10 degrees.

check damper control

Anonymous

  • 1 Answer
  • Posted on Jun 21, 2009

SOURCE: GE TFX26KRDA WW 2001 side by side refrig/freezer w warm fridge

Cleaned the condenser coils which were dusty but not severely so. Checked the evaporator coils which were NOT iced. Reset the fridge to coldest setting and freezer to #5 (mid range of temperature) and waited a full 36 hours. Fridge temp is 40 F and freezer is about 0F. Not sure what is different except coldest setting on fridge. Warm weather is here but not warm enough to require AC. Temps in late afternoon in house about 77-80F. Any thoughts are appreciated because I suspect this problem is not completely resolved.

Anonymous

  • 47 Answers
  • Posted on Nov 11, 2009

SOURCE: Freezer is not cold and evaporator fan (inside

ok well... those pipes coming from your compressor one of them should be hot. if not your compressor is not running.

Testimonial: "Thank you for the response Fridgie!"

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Related Questions:

0helpful
1answer

Hotpoint fridge freezer model number ff72p fridge not getting cold

Remove inner wall in freezer to see if ice has built up on the coils. If the defrost heater has failed result will be ice build-up on the freezer coils and lack of air flow in refrigerator so no cooling.
0helpful
1answer

Hotpoint Future fridge freezer - freezer working well but top of the back of the fridge has a large build up of ice ??? And doesn't appear to be keeping the food cold enough

here are lots of things that can cause cooling problems. One of the most common causes of poor cooling in a frost free refrigerator is a defrost system failure. In such a case one or the other compartment may appear to be keeping proper temperature but that too may change in a short period of time. The fridge compartment's temperature rise is usually (but not always) the first to be noticed. Frost" and "Ice"
There is a difference between "frost" (a white, snow-like substance) and "ice" (usually clear and solid). When referring to what is seen during an inspection, please keep this distinction in mind as the possible causes for each are often very different. The Defrost System
Inspecting the (usually rear) wall of the freezer compartment for a frost build up is necessary. (In the case of many GE top freezer models, check the freezer's bottom panel.) If there is a frost coating on it, it is often a sign of excessive frosting beneath it. Sometimes however the evaporator cover panel will actually need to be removed (see the illustration below) before an excessive frost build will visible.
The refrigeration system's evaporator (cooling) coil is usually in the freezer compartment. This evaporator will periodically frost over and have to be defrosted by means of a heating system. When the defrost heating system fails, the frost can accumulate to such a degree that airflow throughout the appliance is hampered. There may be just enough air circulation to cool the freezer section but that will eventually stop too.
0helpful
1answer

Freezer only gets down to around 18 degrees but fridge is fine. No frost on the freezer evaporator fan is running

Modern consumer refrigerators only have coils in the freezer. In the lower back of the freezer there is a small fan and possible a damper (flap that opens/closes) to push cold air from the freezer to the refrigerator. Given that the freezer is 18 deg, it's probably cold enough to keep the fridge area at typically 34 deg.
So the cooling system (compressor, coils, thermostat) are not working properly to keep the freezer at, typically 0 deg. Possible causes: partial loss of refrigerant gas, icing around evaporator coils (in freezer), compressor failing, dust clogging condenser coils (under fridge), condenser fan clogged or broken (under fridge), thermostat failure.
I'd start with condenser. Remove the slotted trim at the bottom front and look in with a flashlight. Are the coils clean? Pull out the fridge and remove the lower back cover (usually cardboard). You can now see the coils and fan. Clean and blow them out.
If it's icing, it probably means freezer door not closing tight. If auto-defrost not working properly it would probably get worse over the period of a few days so not likely.
0helpful
1answer

Freezer goes -9 and fridge goes to 40 I have set it to 0 for freezer and 34 for fridge it changes on its own

Depends on type of refrigerator freezer you have, but you need to realize that the evaporator (cooling coils) are in the freezer, and the cold air produced in the freezer is then circulated via an evaporator fan into the refrigerator section. The thermostat the cycles the compressor motor is located in the refrigerator, and the compressor will run until the temperature reaches the desired level in the refrigerator. On most units, the freezer temperature setting simply regulates how much cold air is circulated into the refrigerator.

What you are describing is that the freezer is working fine (almost too good), but the air is not properly getting to the refrigerator area. Several things can be causing restricted airflow, including a faulty evaporator fan, icing of the evaporator coils because of a malfunction in the automatic defrost system. Check to see if there is frost or ice build up in the back or bottom of the freezer. The proper temperatures should be around 0 F for the freezer and 38-40 degrees F for the refrigerator.
0helpful
2answers

40 TO 50 DEGREE IN SIDE REG/ FREEZER 32 DEGREE IN FREEZER. HOWEVER CLEANNING RESET DAILS BRING US 10-0 DEGREE FREEZER/ REF 32-38 DEGREE IN REF. THIS REF WILL NOT SABLE ITS SELF. WINTER TIME NO PROBLEM/...

Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing thencheck out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101


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0helpful
2answers

My freezer comes on when switched on, then cuts out before getting to temp, then does not come back on. Throughout this, the fridge works no problem.

Hello

Seems like you have a bad thermostat,you should Unplug the appliance and take off the light cover to gain access to the thermostat.

Look carefully at the thermostat and you'll see the terminals are numbered,write down these numbers and go get a replacement part for your refrigerator.
0helpful
1answer

Not freezing and not getting cold

Hello,

Let's start by diagnosing the freezer;

Fan problem is one of the most common reasons for the freezer to start failing, this is called "frost free failure." Ice can build up on the evaporator coils over time, and this ice builds up until it starts blocking the fan. The fan is responsible for circulating cold air throughout the freezer, so if it is blocked the freezer will not be able to freeze any food. You can usually check this by removing an access panel in the back of the freezer to inspect the coils. If ice is built up on the coils, a hairdryer can assist in defrosting them.

It's also possible that the fan is not running at all. If the fan is burned out or the motor isn't running, cold air can't circulate through the freezer and everything will melt. You can normally hear the fan motor switch on and off from time to time. Listen for it and if you can't hear it coming on for an extended period of time, the motor may need repair or replacement. The wires connecting to the fan may be the problem, preventing the fan from receiving electricity.

Several other problems could be keeping your freezer from freezing:

There could be leaks in one or several of the hoses in the refrigerator, which results in the cold air being lost instead of circulating properly throughout the fridge and freezer.

If you have the freezer so full that the cold air can't circulate, your food will thaw even though the freezer isn't malfunctioning. Always leave some space open in the freezer and try to not store food right up against the cooling vents.

The thermostat might have shorted out, which means the freezer can't accurately determine how cold it is. If this is the case, the refrigerator would probably not be working, either.

If your defrost drain becomes clogged, the water in the line will just refreeze over and over again, which could damage the lines as well as the fan. Always check the drain and make sure no sludge is building up in it if you have a self-defrosting refrigerator.

Always try to keep the freezer door closed for long periods of time. The more the door is opened, the more warm air is let in and cold air is released. If the door is opened frequently, the freezer could be warming faster than the fridge can cool it, which will thaw your food

As for the fridge, the same solution but for more details. If refrigerator is not cooling properly can be due to a defrost timer, which is causing the fridge to go into defrost cycle. Usually it takes 45-60 minutes for refrigerator to come out of defrost cycle. If the timer goes bad then it will not come out of defrost cycle and can result in this kind of issues. It can also occur due to defrost thermostat, it allows current to pass through it at temperatures of 20 to 30 degrees Fahrenheit and prevents current from passing through it at 40 to 60 degrees. This is difficult to test, though, because it takes a prolonged, very-cold temperature to turn it on. The defrost thermostat is snapped onto the top portion of the evaporator. The thermostat sends temperature information to the processor. The defrost heater must be replaced when replacing the thermostat.

1. Remove the lower fan duct work from the evaporator cover.
2. Remove the 1/4-in. evaporator cover screws and remove the evaporator cover.
3. Disconnect the defrost thermostat wiring connector.
4. Remove the defrost thermostat from the evaporator.

I hope the above helps.......

Take care.
0helpful
1answer

Ice building up in fridge


If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.
How to check stuff>
http://www.acmehowto.com/howto/appliance/refrigerator/refrigerator.php check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.

You can turn the defrost timer till it clicks and everything shuts down. The heater should now come on. If it does, replace the timer. If it doesn't, check the heater and defrost thermostat. Turn the timer again till everything starts back up to end the defrost cycle.


Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.
4helpful
2answers

Refridgerator not very cold

It could be some many things, to save time let me give you this check list:
Do what you feel qualified to do.

If you found this helpful please Vote. Good Luck!
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