Hotpoint Refrigerators - Recent Questions, Troubleshooting & Support


hi
sounds like the freezer part has an ice blockage the clicking may well be the fan chipping at ice and no air flow will mean the freezer is partialy working yey not allowing cold air to fridge
if this is the case to proove point give unit a good defrost for as long as possible then turn unit back on
if this works it will require a service engineer to check the defrost cycle of the unit is no longer failing
good luck

Hotpoint... | Answered on Sep 01, 2019


Avanb, I can almost assure you that the control board is the problem. I'm assuming that the interior lights are on, but no fans and the compressor is not running. To make sure, first unplug the temperature control harness. (encoder). If the refrigerator starts running, replace the temperature control board (encoder board. If it doesn't start running, replace the main board in back. To remove the control panel, remove the 2 screws located on the bottom. Slide the panel down. Then just disconnect the harness to the temperature control. Catriver.

Hotpoint... | Answered on Aug 07, 2019


It could be a few problems to do with electrics, but try this first:

Red light on for High Freezer Temperature Warning
or freezer not cooling, but fridge is and a lot of noise from compressor.
Also, fridge drain hole blocked, water in bottom of fridge.


This is a common fault in Hotpoint Fridge Freezers and can also happen if the door has been left open or has been a power cut.

1. Turn off fridge freezer, or at least turn down the freezer temp to minimum, though not ideal.
2. Open freezer door and remove all drawers.
3. Remove the back panel on the inside of the freezer. This is held in place with 4 screws, which might be 6mm hex head or star allen head. Pull the panel out.
4. Behind where the panel was, there is a cooling element for cooling, pipes, and below this a temperature sensor. If the fridge freezer is not switched off, then fold together a few layers of tinfoil and wrap around the sensor.
5. Use a hairdryer to slowly melt the ice. Melt it around areas where it appears to be hanging on, such as the corners of the cooling element or bolts, as well as any thin sections below the main block of ice around the cooling element, which will be supporting the main block. Use a plastic ice scraper to remove ice but not near pipes or sensor.
Warning: Be careful using electrics around water & melting ice & drips.
6. Below the cooling element, there is a drip channel & drain hole. If this hole is full of ice, pour a small amound of warm water down, leave for 10 seconds and pour a bit more until clear.
In the fridge, clear the drain hole in the same way.
Warning: Do not pour a lot of water down, as this water drains onto a tray above the hot compressor at the rear of the fridge freezer to be evaporated by the heat of the compressor and the tray will only hold a small amount.
7. When all ice is removed, dry all moisture. Put the shelves back. Close door. Turn on fridge freezer. Turn up the freezer temperature to your normal setting. Turn on fast freeze if available. After 1 hour, check with a thermometer. It should be cold enough after 1 or 2 hours.

Hotpoint FFA60... | Answered on Jul 19, 2019


Turn the power off to the refrigerator and manually defrost the freezer until the freezer bis no longer cold and then replug the power cord
.APPLIANCE 911

Hotpoint... | Answered on Jun 22, 2019


http://www.hotpointservice.co.uk/hs/pages/content.do?keys=FAQ:SIY_RFFRIDGETEMP
What should a Hotpoint fridge temperature be?

Your Hotpoint fridge is designed to operate at a temperature ranging from 0.5 degrees in the coldest part up to 5 degrees inthe warmest part.

As warm air rises and cold air falls it is safe to say that the best way to store your food is to place it in the most appropriate shelf compartment, as shown in the diagram below.


refrigzones.jpg

  • Zone A - Cool Dairy Products, Cheese, Butter, Margarine, Low Fat Spreads, Cooking Fats/Lards, Preserves, Jams, Curs, Marmalade, Salad Dressing or Sauces
  • Zone B - Colder General Food Storage
  • Zone C - Coldest Meat, fish & poultry, Pre-cooked/chilled food
  • Zone D - Salad Bin, Vegetables, Fruit and Salad Items

Hotpoint... | Answered on Apr 27, 2019


i have just fixed my fridge freezer by following the instruction from KarenBa and GWoman i have also managed to stop the lights (super cool and super freeze) from flashing by turning the temperature to zero on both fridge and freezer so they turn off then holding both super buttons down for about 15 seconds then turning the temperature back up. hope this helps

Hotpoint FFS70... | Answered on Apr 09, 2019


There is a problem in the system, read the error codes.

Hotpoint... | Answered on Mar 09, 2019


Zero is cold enough. Fridge gets its cold air from the freezer Make sure that the passage between the two are not blocked'

Hotpoint... | Answered on Mar 03, 2019

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