Usually there is a wheel or switch to move in order to engage the bobbin winder. Also, most bobbins have a little notch or hole that corresponds to a pin on the base of the winder. If the pin isn't inside the hole/notch, it won't work.
SOURCE: Bobin winder won't wind
I bought a second hand Brother SE-270D. The previous owner had not used the machine in a very long time and could barely remember how to load the cassette to show me that the machine actually worked; but it is in beautiful condition!!
When I tried to run the bobbin winder at home, the winder would not turn, but the motor made a high pitch winding noise! I took it to a sewing machine repair shop and was told that it was because a rubber ring inside the machine, below the winder pin, had deteriorated after years of non use.
The replacement ring and minimal labor cost me less than $10! (The repair person encountered an E1 error message after reassembling my machine, but he was able to correct that by reattaching the wire connections.)
SOURCE: Sewing machine problem
if the bobbin winder spindle will not return to it's original position, then there's a part in the machine that not working correctly, & it needs to be serviced,
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