SOURCE: Norstar Mailbox Problem
The mailboxes don't need to have saved messages, to be full. More then likely what is happening is that when people call in, they are getting a generic/Auto Attendant vm box, and that one is full. Try checking vm box #100, or #10. That is the Nortel standard general delivery vm box. Please let me know is this helps, or if you more help.
SOURCE: How to set up password for voicemail/how to set up new mailbox
By default, a Panasonic TVA voice mail system can have a password set. It could be 3 plus the extension number, but it doesn't matter. You can clear it by logging into mailbox 999 and going to options 6 1 3 which will be the mailbox password menu. Select the lady's extension and follow the instructions to confirm password deletion.
Now she can call voice mail from her extension and set a new password.
This also works for a TVS system.
Carl
SOURCE: I am having a problem with the Nortel phone
That set may have the general delivery mailbox attached to it. The mail box number for the general delivery mailbox is 100. you might try and resetting that mailbox to see if it gives you access.
SOURCE: How do I remotely access voicemail messages for
To access your voice mail remotely, call into the voicemail and wiat for either the main greeting or your mailbox greeting to answer the line, press ** followed by your mailbox number password and then the # key (ex. **2251234#).
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