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Kathy Posted on Jan 11, 2018
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Nortel 7310. Mailbox not accepting new Voicemail messages. I do I clear?

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MrFixitSTTL

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  • Master 340 Answers
  • Posted on Apr 06, 2018
MrFixitSTTL
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Joined: Nov 27, 2009
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You need to delete old messages - the limit is 50. follow the display when using the VoiceMail retrieval method you regularly do.

5 Related Answers

Anonymous

  • 31 Answers
  • Posted on May 29, 2007

SOURCE: Norstar Mailbox Problem

The mailboxes don't need to have saved messages, to be full. More then likely what is happening is that when people call in, they are getting a generic/Auto Attendant vm box, and that one is full. Try checking vm box #100, or #10. That is the Nortel standard general delivery vm box. Please let me know is this helps, or if you more help.

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Anonymous

  • 2 Answers
  • Posted on Feb 23, 2008

SOURCE: Message light won't turn off

Lift handset and dial star 790

cnavarro

Carl Navarro

  • 2460 Answers
  • Posted on Sep 17, 2008

SOURCE: How to set up password for voicemail/how to set up new mailbox

By default, a Panasonic TVA voice mail system can have a password set. It could be 3 plus the extension number, but it doesn't matter. You can clear it by logging into mailbox 999 and going to options 6 1 3 which will be the mailbox password menu. Select the lady's extension and follow the instructions to confirm password deletion.

Now she can call voice mail from her extension and set a new password.

This also works for a TVS system.

Carl

consultel1

george peters

  • 860 Answers
  • Posted on Nov 04, 2009

SOURCE: I am having a problem with the Nortel phone

That set may have the general delivery mailbox attached to it. The mail box number for the general delivery mailbox is 100. you might try and resetting that mailbox to see if it gives you access.

consultel1

george peters

  • 860 Answers
  • Posted on Jan 08, 2010

SOURCE: How do I remotely access voicemail messages for

To access your voice mail remotely, call into the voicemail and wiat for either the main greeting or your mailbox greeting to answer the line, press ** followed by your mailbox number password and then the # key (ex. **2251234#).

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Related Questions:

0helpful
1answer

How do I set up a voice mail with a Nortel M3904?

This is dependent on you being able to access your voicemail mailbox (a mailbox has been setup for you by the administrator and you know the codes to login to your mailbox). Go to your voicemail which should be:

  1. press the message key.
  2. Enter your mailbox number, then press #
  3. Enter your password, then press #. (if you don't know this then you will have to contact the administrator for the telephone system)
When logged into this:
  1. press 82.
  2. Press 1 for external greeting, 2 for internal greeting, 3 for temporary greeting, or 9 for Personal Verification (spoken name)
  3. Press 5 to record then wait for tone.
  4. Press # to end recording
  5. Press 2 to listen to the greeting
  6. Press 76 then 5 to delete the greeting and re-record it.
  7. Press 4 to return to your messages.
0helpful
1answer

Why would a NorStar StarTalk suddenly stop accepting voicemail calls?

"Q: My Norstar Startalk, Flashtalk, or voice mail says my mailbox is not accepting any more messages. I deleted all my messages, but callers still cannot leave a message. Why?
A: Check with your voice mail administrator. Chances are another Mailbox on the system used up all the message storage space. Usually it's the general delivery mailbox that hasn't been checked for messages on a regular basis."
Frequently Asked Questions

The following discussion suggests that voicemail can be inactivated, and cab be re-activated by logging in and pressing '4'
Startalk Flash Won answer Nortel Phone System Tech Support


This says that the mailbox must be initialized.
http://www.uniquecomm.com/docs/Startalk_Flash_Quick_Reference_Guide.pdf
1helpful
1answer

Setting up the Voicemail on a Nortel T7208

your mailbox number is the last 4 digits of your phone number
6helpful
1answer

How do I remotely access voicemail messages for the Nortel T7316E?

To access your voice mail remotely, call into the voicemail and wiat for either the main greeting or your mailbox greeting to answer the line, press ** followed by your mailbox number password and then the # key (ex. **2251234#).
3helpful
1answer

How to get voicemail from another phone nortel 7316e I am trying to get my office messaged from my cell.

If your trying to get your messages from another nortel set in the office press your open voicemail button or feature 981. The left soft key below the screen should say OTHR. press the soft key the screen should change to LOG: enter in the mailbox number followed by the password and #.
If your trying to get your messages remotely, call into the office and when the auto attendant answers, press ** followed by your mailbox number password and #.
1helpful
2answers

Nortel T7316e help

dial your voicemail, put in your password, after you are in the voicemail, press 8 and listen to the prompts, it will tell you were to record your name for the company directory.
0helpful
1answer

Nortel 7310 voicemail will not reset

You dont have the EXT of mailbox 222 assigned to ext 222. Go under F983 press mbox press chg press 222 press ok press next it was say EXT: see what ext is assigned to put in 222 press change enter 222.
If it tell you that 222 is already assigned you have to find the mail box it is assigned to. Usually involves checking every Mbox starting with 221

Hope this helps.
1helpful
1answer

How do I change my mailbox to an information mailbox?

Changing a mailbox from a subscriber mailbox to an information mailbox would require you to delete one in favor of the other but, if you want to temporarily disable the message taking ability you could login to the mailbox, press the admin key, press the greeting key, press the choose key, select alternate greeting, when you choose your alternate greeting mailbox youll be asked if your mailbox should accept messages press the chng key to toggle from yes to no. dont forget to record a alternate greeting for the mailbox.

hope that helps
0helpful
1answer

T7208 nortel network general voicemail locked

Generally, you dial feature 981 to get in, then extension number and password. If you have no new messages it will say that, then give you the option to review old messages. To delete a message you press 76. If that doesn't work, login to your mailbox, press 8* then 6 to get to "go to message" then press the message number and #. If you have an on-site administrator, they can delete your mailbox as well, otherwise you will have to call your tech help service and have them erase it remotely.
1helpful
2answers

Norstar Mailbox Problem

The mailboxes don't need to have saved messages, to be full. More then likely what is happening is that when people call in, they are getting a generic/Auto Attendant vm box, and that one is full. Try checking vm box #100, or #10. That is the Nortel standard general delivery vm box. Please let me know is this helps, or if you more help.
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