Why does my fully charged DC59 keep turning on and off

If you charged the vacuum overnight and it immediately, or shortly there after, your battery is shot...

try washing the filter in the washing machine then try again

Hi Alvina, it's Jack at Dyson.

DC59 will display a blue indicator light at the base of the hand grip while the machine is taking in power. The light will go out when the machine is fully charged. DC59 will take 3.5 hours to charge fully when the charge is completely depleted, but it will take less time than this if there is still some charge remaining on the battery after use.

Please note, the machine's intelligent control software is designed to ensure the battery only takes in enough power to recharge, and to keep itself topped up. It's safe to leave the machine connected to the charger at all times when not in use - the machine is designed to be stored in this way, so it's always ready to go when you need it.

From the information you've provided, I'm not clear on whether or not you're finding your DC59 works as normal once the blue charging light goes out, or whether it's not working at all. To make sure everything is correct, please get in touch with our experts directly. We'll be happy to talk you through some simple diagnostic checks when you have your machine easily to hand.

You can reach the Dyson Customer Helpline by calling 1-866-693-9766 (US), 1-877-397-6622 (CA) 1800 239 766 (AU), or 0800 298 0298 (UK).

We'll look forward to speaking with you.

Hi Eddie, it's Jack at Dyson.

In order to confirm why your DC59 is behaving in this way, we would need to take a few further details from you - including whether or not your machine pulses on and off before shutting down, and whether it displays any solid or flashing coloured LED lights.

When you have your machine easily to hand, please call our freephone UK Helpline on 0800 298 0298. Our experts will talk you through some simple diagnostic checks to pinpoint the cause of the issue. If they determine that a replacement part is needed, they'll also be able to confirm if you're still within your free Dyson 2-year parts and labour guarantee.

We'll look forward to speaking with you. Just to let you know, we're available from 8am-8pm from Monday to Friday, and 8am-6pm on weekends.

Hi Jeff, it's Jack at Dyson.

The issue you're describing with your DC59 sounds very unusual, but I'm sure we can help. Like all Dyson cordless and handheld vacuums, DC59 is backed with our 2-year Dyson parts and labour guarantee.

When you have your machine fully charged and easily to hand, please give us a call so we can talk you through some simple diagnostic checks. You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you.

Hi Sue, it's Jack at Dyson.

DC59 will pulse to let you know if something is blocking airflow from moving through the machine. You can resolve this easily by checking the floor tool, wand and bin inlet for any obstructions - the pre-filter may also need a wash. Just follow the steps shown in our video guide:


I'm confident this will resolve the issue, but if you'd like some further help from our experts after giving this a try, please call us directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Hi there, it's Jack at Dyson.

The Dyson DC59 cordless vacuum has two LED indicator lights on either side of the handgrip, which you'll see where the battery attaches to the handgrip. These will flash to let you know when there's less than 1 minute of charge remaining.



Once the charge has depleted, the machine will shut off - the power won't trail away gradually as with some cordless products.

If your DC59 is making an intermittent pulsing noise when you hold down the on/off trigger, this is likely to be because a blockage in the motorised floor tool, wand or bin inlet is preventing airflow passing through the vacuum. If this is the case, please follow the steps shown in the video below to clear any obstructions:


I hope this answers your question, but if you'd like further assistance from our experts you're welcome to call us directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Hi there, it's Jack at Dyson.

From what you've described, it sounds as if you may be using your DC59 set to Boost mode. This will provide 6 minutes of highest suction for really stubborn dirt, but for regular vacuuming normal mode should work effectively.

To switch back to normal mode, ensure your machine is fully charged (this will take a maximum of 3.5 hours), then hold down the on/off trigger, and at the same time, press the illuminated Boost button on the rear of the machine.



You might also find our Getting started guide useful:


I'm confident this will resolve the issue, but if you would like some further advice from our experts after giving this a try, please give us a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Push the reset and follow the manual info
the manual link is attached below

http://www.manual-hub.com/manuals/dyson-dc59-01-pdf-manual.html

Visit your local vacuum cleaner store that is a Dyson warranty and repair facility. If they don't have it they can order it for you.