The section between frig and freezer is extremely hot to the touch, what is the cause.
If your fridge is a fairly a new fridge then this heater story does not apply. Your problem may be one of the following....
a) There is too much house dust covering the condenser and it is not cooling.
b) If it is really hot, then most probably your condenser fan motor is not working.
What you see at the freezer and fridge separation wall is only the sympton of the problem. Really issue is the condenser fan motor not working or condenser coil blocked.
You got to address this issue quickly. Otherwise it might damage your compressor or compressor start device due to over heating.
To keep condensation away it is using hi side system to keep it warm. ,sometimes it is a small heater. If it is really hot check if the coils around condensor are clean and condensor get a good air circulation.
The section between ref. and freezer has a elec. heater in it that keep humidity from coming up on it so it suppose to be warm but not real hot. So if it real warm that ok but if it to hot that you can't touch it you may need to replace it.
Check your owners manual troubleshooting. See if you find an answer. Please be more specific. Sounds like it's "stuck" in defrost mode, since it uses electrical heating elements to make the freezer coils melt ice off, but only lasts long enough to remove the collected ice. I would guess the unit runs constantly, or cannot maintain temperature. If the defrost cycle is not working there is a timer not working, or relay, or somehow a very rare short in the defrost system.
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