Canon Digital Rebel / EOS-300D Digital Camera with EF-S 18-55mm and EF 75-300mm Lenses Logo
Posted on Nov 12, 2007
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Infamous error 99 (again!)

Hi
For the second time in just under a year my shutter has refused to work.
When i take a shot a hear a faint movement of the mirror but very weak. then all's black on the lcd (obviously) then the same old error 99 message.

The place I originally took the camera to in order to fix this the first time didnt know what to do so had a canon repair person pick it up themselves and take it off in which they (apparently) replaced the whole shutter system for a new one charging me 100 pounds. The warranty for this under the repair shop was only 6 months and since expired.
Looking through Canon's sites ive seen that all cameras are under warranty for a year after purchase, so shouldnt my 'brand new' shutter also come under the same warranty as it was installed by canon themselves?

I really cannot afford to have this fixed again so I am really desperate to get this fixed, I 've even read that it may be a case of a plastic pin that lifts the mirror inside that has been known to break on the 300 causing this problem,
but then I dont know?
Also Ive done all the obvoius things such as cleaning, and checking the battery etc and the problem is definatly the same as before.

Ive emailed Canon but have since heard nothing back and i cannot afford to speak to them for half hour on there premium number.

  • lawson Nov 15, 2007

    Yeah I seem to be finding out about the plastic shutter system and that seems to be the overall fault.

    I think im going to buy a new camera body as the cost or repair isnt worth it. I'm thinking the 400d but then I cant seem to find out anywhere if the 350D and the 400D have the same plastic shutter system as the 300D?
    Does anyone know as this would be a great help as I cant buy without knowing this.

    Iv'e even thought of crossing the divide and going for a Nikon d40x? as the whole lack of Canon 'customer care' And there semi literate unhelpful advice via email has made me wonder if I want another Canon?
    But then am I being unfair as I understand the shutter being plastic in the 300 what with its race to get in under the 1000 pounds mark at time of release, but was the 300 the only model that had this or is it indeed all the rebel series?

  • lawson Nov 15, 2007

    Thanks I didn't know that, The whole things bad timing for me Financially at the moment but I've been looking at maybe getting a refurbished Canon 20D as from what I know this sounds the perfect choice for me and and the cost is around the same as a 350D or 400D body so it makes a lot more sense to buy something a bit more substantial quality wise.

    Of course Im still looking But I think your right about getting something a bit more towards a pro model. The whole pixel thing doesn't interest me for my general use as long as I have 6.5 or higher Im fine but high quality is a big must.

×

2 Answers

Anonymous

Level 1:

An expert who has achieved level 1.

Hot-Shot:

An expert who has answered 20 questions.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 42 Answers
  • Posted on Feb 12, 2008
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Hot-Shot:

An expert who has answered 20 questions.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Aug 24, 2007
Answers
42
Questions
0
Helped
53927
Points
53

A defective shutter assembly unit with a broken plastic rod, which I have repaired and/or replaced with another.

See it here:-
http://www.dcfever.com/trading/view.php?itemID=94075

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Champion:

An expert who has answered 200 questions.

Governor:

An expert whose answer got voted for 20 times.

  • Expert 217 Answers
  • Posted on Nov 12, 2007
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Champion:

An expert who has answered 200 questions.

Governor:

An expert whose answer got voted for 20 times.

Joined: Aug 22, 2007
Answers
217
Questions
0
Helped
104537
Points
312

Shutter mechanism of canon 300d lasts for around 5000 shots or less!! yes it is made of plastic materials thats why here in the philippines I am making my own metal replacement parts that lasts. Unfortunately, in your country you cant do anything but to replace it with same original replacement parts. avoid using faster shutter speed and continuous shots.

  • Anonymous Nov 15, 2007

    300d or 350d and the likes, even the nikon models has the same plastic features. the cost of plastic model compared to the metal model is way way low! what do you expect? I observed that units these days lasts for only up to three years or less when it comes to cheap models.. make sure warranty last at least for a year, when something goes wrong within warranty period, resale the unit.
    If you are trying to become a pro fotografer buy metal features, it cost more but its cheaper in the long run.

×

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Not used the camera for some time. When I try to take pictures I get the Error message Err 99. Shooting is not possible.Turn the power switch to <Off> and <On> again or re-install the...

hi the err 99 usually stands for shutter problem. however, there are several different causes. The first is defective shutter unit, second is defective power diaphragm unit in lens, and main PCB defective. You have to bring to your local repair shop. they would charge you around $65 to $235 depend on what it really cause problem. you can verify lens or body problem. try to operate without lens if still see err 99 when you push button. then it is body problem... Good luck with you...
0helpful
1answer

I am on vacation in Mexico with my Canon digital Rebel EOS, which is about six or seven years old. In the last day or so, I have been having problems shooting photos. I turn the camera on, point, focus and...

I have read quite a lot about this infamous Error 99 on the Internet. Rather than try to summarise or duplicate the information here, I'm going to point you to someone who's already done just that, from bitter experience, I think! There's a very comprehensive essay about the various possible causes of Error 99 here (follow link).
4helpful
1answer

Error 99 message keeps popping up

Hi

I just read that the error 99 problem is a shutter failure and the shutter will have to be fixed. The cost is about $180.

see http://www.mcvr.com/canon_digital_rebel.htm?gclid=CJqG4cvc05oCFRMhnAodCHUA3Q#shutter


ERR99 (error 99) is an indication that there is a communication problem in the camera. It is most often an indication that the shutter needs to be replaced, but it can be the result of other problems. All digital cameras occasionally need to have the shutters replaced. In the days of film cameras, it was rare to wear out a shutter because the cost of film and developing limited the number of times the shutter was cycled. With all those ones and zeros being considered "free" in digital cameras, it is not uncommon to take several hundred or more photos in a day. Even with a live-expectancy of 50.000 to 100,000 cycles, the shutters in digital cameras do reach the end of their life and need to be replaced.


Shutter replacement (usually associated with error code "99"):
  • Replacing the shutter on the Digital Rebel series requires more disassembly than most other repairs.
  • The estimate for shutter replacement is $180 on all EOS Digital Rebel models (depending upon the overall condition of the camera).
  • ERR99 error codes are related to shutter or mirror operation and are usually associated with a defective shutter. Cameras that have had heavy use may have shutters that have reached life expectancy and need to be replaced.


0helpful
1answer

Shutter sticks

Does the light flash for 10 seconds, with a series of beeps getting faster before the picture is taken so you miss the shot, or are you saying the shutter stays open for several seconds giving you a whiteout picture?

If the former, then the self-timer is on. Press the button on the back of the camera to the right of the displays just under the AV button. The display icon will change from :-
Hand sweeping round clock = self timer mode
Simple square = single shot mode
Stacked squares = multi shot (keep finger pressed to keep shooting)
3helpful
5answers

Nikon D40 shutter is not releasing err is releasing butten again but same prob

I had the same problem. I sent my camera to the Nikon Service Center. They fixed it within three days. They actually replaced the whole aperture frame. FREE OF CHARGE AS LONG WITHIN THE WARRANTY PERIOD.
0helpful
1answer

SHUTTER JAMMED SHUT ON CANON EOS 5D

It would seem this problem has frustrated other users, read this thread on photo.net
0helpful
1answer

Canon error code 99

Your camera performs a quick 'integrity' check before each shot and goes into error 99 mode if the lens in incompatible or has a diaphragm problem. ( it will also display e99 if the shutter or flash unit is not ok but this does not apply here ). This is how you can check whether the diaphragm mechanism is ok : attach lens to your old camera and set camera to AV and set F stop to 16 . open back and release shutter and look through the back to see if your lens is closing to F 16. If it is closing fine then the lens is ok but is not compatible with your D400.
0helpful
1answer

T90 shutter

Hi Tim, I had the same problem , I took it to get it repaired & was told that it needed a new shutter solinoid , the repair cost £90 5years ago, you are probably looking at around £140+ today. mine has gone again & I am reluctant to spend that sort of money on it again. If you manage to get it repaired & there are periods of time when you wont be useing it take it out periodicly & just run the shutter a few times, it helps to stop it sticking. Good luck with whatever you decide to do . regards [email protected]
Not finding what you are looking for?

223 views

Ask a Question

Usually answered in minutes!

Top Canon Cameras Experts

old marine
old marine

Level 3 Expert

2426 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a Canon Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...