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Lynn Smith Posted on Aug 09, 2014

How do I service toner sensor on Dell 2350d

Error message 929.01

3 Related Answers

Anonymous

  • 446 Answers
  • Posted on Aug 08, 2008

SOURCE: Replaced Toner- It Still Won't Work

it is possible that it is not installed correctly, ensure that it fits rightly on its place, oterhwise there is no way it would resume printing, reset the unit once again open and close the covers and turn the switch on and off to reset

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Whit

  • 185 Answers
  • Posted on Jul 31, 2009

SOURCE: I AM CHANGING THE BLACK TONER CARTRIDGE ON A DELL

Either the "toner cartridge sensor" N4445 isn't reading the chip in the toner,

or an MCU board P5281 or EEPROM is defective

-Whit :)

blazebusines

San Diego Copier Repair

  • 128 Answers
  • Posted on Jul 26, 2012

SOURCE: Dell Printer problem

Generic toners often cause this error. Was the cyan you purchased a aftermarket compatible?

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Generic toners often cause this error. Was the cyan you purchased a aftermarket compatible?
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Our Dell 5210N printer gives the error: 929.00 service toner sensor. What should we do

A 929 Service Toner Sensor error indicates a problem with the toner sensor, the front harness cable, or the developer drive. It could also mean that the toner cartridge is defective.
  • The most likely cause of this error is the toner cartridge itself. This is especially true if it is a new cartridge and the error started after you installed it.
    1. Take the cartridge out of the printer and locate the encoder wheel on the right-hand side of the cartridge. The encoder wheel can be found on the right side of the cartridge (usually over a bar code sticker). It is a thin, black, plastic wheel with small rectangular notches cut into it. This wheel will sometimes get stuck, but you can free it by turning it by hand.
    2. Try moving the wheel forwards and backwards a little. If it does not turn correctly, you will receive a 929 Toner Sensor error on the printer when you try to use the cartridge it is attached to. Note: The encoder wheel moves only a little bit each way. It should not make a complete revolution. If it does, the wheel is probably broken.
    3. Try to move it a little bit each way a couple of times to see if you can free it up. Caution! DO NOT force the wheel as you could break it.
    4. If the wheel on the toner cartridge is stuck, try another new toner cartridge. ( If you do not have another new toner cartridge available, an old toner cartridge or another cartridge from a working printer of the same model will also suffice for this test.) Power the printer off and install the second toner cartridge. Then power the printer back on. If another toner cartridge clears up the 929 error, the printer is fine and the problem is with the toner cartridge. If the error does not clear, there may be a problem with the printer.
    5. If you narrow down the problem to the toner cartridge, call the point of purchase and explain the situation to them. They may have a replacement policy. If they cannot help you, call our Technical Support Center and we will see what we can do to replace the cartridge that is causing the error. We will not be able to reimburse the price of the cartridge, but we can offer you an exchange. To do this, we may ask you to send in your cartridge first. Please note that we cannot offer an exchange on a refilled or refurbished cartridge. For this, you must go through the point of purchase.
      Click here to order toner cartridges and other supplies for your printer.
  • If you receive this error with a second toner cartridge, you may want to check if the Front Harness Cable is plugged into the Toner Sensor. Do the following:
    1. Turn off the printer and remove the toner cartridge.
    2. Look inside the printer at the place where the cartridge goes (on the right). You should see the Toner Sensor. On the back of the sensor assembly, you should be able to see a white cable connector.
    3. Push this white cable connector into the toner sensor assembly by pushing the connector towards the front of the printer.
  • If you continue to receive the 929 error, your printer will probably need service.

Source: Lexmark KnowledgeBase
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Wrong cartridge 093-982 cyan toner unsupported

are you using a dell-branded toner cartridge? if yes, then you should replace the toner cartridge sensor and machine control unit (MCU). if no, you can enable the non-dell toner mode on your printer's operator panel. how? press menu, down until "configure" & press select; down until "maintenance" & press select; down until "non-dell toner" & press select; down until "on" & press select.
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I AM CHANGING THE BLACK TONER CARTRIDGE ON A DELL 3100CN WITH THE ORIGINAL DELL TONER CARTRIDGE AND I GET AN "ID ERROR" MESSAGE

Either the "toner cartridge sensor" N4445 isn't reading the chip in the toner,

or an MCU board P5281 or EEPROM is defective

-Whit :)
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Try reseating all the toners. Often times when one isn't seated 100% correctly it causes errors in others. Typically the black cartridge affects the Yellow sensors.
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Dell CLJ 5110

Pop the lens cover off of the transfer roller, clean all the toner debris out of there and replace the lens, put clear tabe on it, and you are good as new!
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