Bt faults residential

check each phone make sure none of the handsets is holding up the line
eg someone did not end the call properly
When this happens the line will time out and you will get no dial tone. This is done to release the telephone switching unit at the telephone exchange . Once you find the handset that is not call ended . end the call and wait 90 seconds and try again.

Ex Telecommunications Tecnical officer trained in Telephone exchange maintenance.

https://frontier.com/helpcenter/categories/support-wizard/phone/no-dial-tone

How do withhold my telephone number BT

https://btbusiness.custhelp.com/app/answers/detail/a_id/8071/~/phone-line-fault-faqs/c/5128 http://www.ag.state.mn.us/Consumer/publications/CallsFromYourOwnPhone.asp

if you have more than one phone, unplug them all from the phone line then check one phone at a time plugging it in check for dial tone. if doesn't get dial tone unplug from phone line then try the next. I had one get zap and it stopped all phones from working. soon as bad one removed the other phones worked

I am assuming that you can hear dial tone on the handset, and you can make calls on the phone. If this is correct, then I would recommend contacting BT and getting the phone replaced with one that works. http://www.bt.com/help/home/landline.html

I would check with your phone service provider to check for any fault on the line . I had the same problem with my phone and it was a fault with line . It was alright a couple of days later . The bt engineering team discovered it was a fault underground

Hi,

have you plugged your new phones telephone line into the telephone socket?

no dialing tone indicates an open line or an extension that has not been hung up properly. IF you have a corded phone then it may be in the cord (broken at the hand piece or at the base) On the technical side it may be from the wires in are not paired properly ( go google and check for phone line pairing) and on the financial side the account has not been paid

Check that the volume on the handset is turned up, also replace the batteries or put in non-rechargeable ones to get the phone working at full capacity. If bought from Amazon you should be guaranteed for a year, not a month!

Hi did you get this fixed? I am having the same problem.

The main socket has an external socket and an internal socket. When I plugged the phone into the internal/ primary connection the service was resumed. There must be a fault between the 2 points . I will have to get a Telecoms engineer in to fix it