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HP Support Communityhttps://h30434.www3.hp.com > td-p
May 14, 2015 - Use that code to go into the BIOS. Disable all passwords that are enabled. If asked for the CURRENT password use that code. If asked for NEW ...
In some notebooks/laptops, the function key needs to be pressed to use upper case symbols. Mostly, this key is named as Fn. Try using the key, may be in combination with shift key to use upper case symbols.
1. your wireless adaptor is not on so turn it on by touching the wireless symbol at the touchpad 2. repair your wireless softwarewith your HP repair tool at the maintenace
no fee from this site
no factory reset either
uninstall the operation system and then reinstall it from the disc or download
probably the best is to reformat the hard drive then reinstall the os
make sure that all files and folders are backed up onto an external hard drive first
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