Question about Canon Pixma Mg5220 Inkjet Multifunction Printer - Color Photo Print

1 Answer

My canon mg5220 printer is not printing anything. It just says error when the pop screen pops up. It doesn't give me an error code.

I don't know how to fix the error. It doesnt even tell me what the error is, it just says "error". It might be due to my mac being upgraded to Snow Leopard recently, but I'm not sure.

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  • 67 Answers

Hi Savannah,
Try deleting the printer entry completely and add it from scratch.

Here's how:

  • Go to System Preferences
  • Print & Fax.
  • Select the printer you want to remove,
  • Click the - (minus) button at the bottom of the panel.
  • Reboot the system.
  • Run Software Update to check for the latest third-party printer software and updates.
  • Make sure the printer is powered on, has paper, and doesn't have any issues such as a paper jam or low ink.
  • Adding, managing, or removing print queues may require an administrator account name and password--make sure you know one for your Mac.

How to add a printer

To add a USB printer
Mac OS X v10.6 comes with software for many third-party printers, so simply connect a USB printer and the print queue will be automatically created. If you do not see your printer in the "Printer:" pop-up menu after connecting it, go to the "To add a printer via the Print & Fax preference pane" section below.

To add "Nearby Printers"
With Mac OS X v10.6 you can quickly add a "Nearby Printer"--a nearby printer is a printer connected to the USB port on a Time Capsule or AirPort base station, a network capable printer that supports Bonjour, or a printer being shared by another Mac. Snow Leopard uses Bonjour technology to find nearby printers.
To add a Nearby Printer, all you have to do is select the Nearby printer you want from the "Printer:" pop-up menu:
My canon mg5220 printer is not printing anything.  - 7d955333-f928-4e87-9d2a-9a1442c03a9a.jpg
Snow Leopard will automatically create the Print Queue.

To add a printer via the Print & Fax preferences pane
Control-click the System Preferences icon in your Dock and choose "Print & Fax" from the Dock menu. If the Print & Fax lock icon appears locked, click the lock icon and enter an administrator name and password when prompted. Click the + (plus) icon below the Printers pane on the left to open the Add Printer application.

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From the Add Printer toolbar you have these default tools:
  1. Default - Used to get a list of all printers that your Mac can see via USB, Bonjour, and so forth. Tip: If you have a long list of printers, use the search field to find the printer you are looking for. Just click the printer in the list that you would like to add and Snow Leopard will add the printer driver for you.
    • Mac OS X v10.6 comes with software for many third-party printers. If an additional or updated printer software is available, Software Update will offer it to you. If you do not see your printer listed in the "Print Using:" pop-up menu or a Generic printer driver is selected, then the printing software may not be available from Apple. For more information about supported printers see this article. You can also visit the printer vendor's website for printer software, or contact them for technical support.
    • Once the driver is set, click the "Add" button to create your Print Queue.
  2. Fax - Used to add a queue for the Fax device connected to your Mac.
  3. IP - Used to add your printer network printers that don't use Bonjour or are on a different network subnet from your computer. Printers that support the Internet Printing Protocol (IPP), Line Printer Daemon (LPD), and HP Jetdirect (Socket) can be added in this manner. See your printer's manual or support documentation for information about how to setup the printer to use an IP-based printing protocol.
  4. Windows- Used to add your printer being shared via the Windows printer sharing protocol (CIFS). Tip: See Mac 101: File Sharing for details about how to add your Mac to a Windows Workgroup. This is often needed to see Windows pMy canon mg5220 printer is not printing anything. - 1f910aff-58d6-4e30-95c5-3a1d991f1945.pngc="/uploads/images/1f910aff-58d6-4e30-95c5-3a1d991f1945.png" alt="1f910aff-58d6-4e30-95c5-3a1d991f1945.png" class="h_mi" />
    Note: Any applications that are open before you add a printer will need to be quit and re-opened, in order to see all the features of the new printer.

Posted on Feb 19, 2014

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6 Suggested Answers

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Anonymous

  • 52 Answers

SOURCE: OS X 10.5 Leopard & Canon PIXMA MP510

hi i am a certified Canon4.gif repair tech for this printer. if you follow the link below this will take you to Canons support site where you can download the software for your printer. hope this helps

http://www.usa.canon.com/consumer/controller?act=DownloadIndexAct

Posted on Jan 09, 2008

Anonymous

  • 1 Answer

SOURCE: Printer disply is in Japanese

Go to the pliers and screw driver icon. Click ok on the right icon (the icon with the 2 sliders. Click ok on the 5th one down. this is the language section. the first one is english. it says English. 

Posted on Feb 12, 2008

old marine

old marine

  • 2279 Answers

SOURCE: I cannot print on my imageclass mf4150 after installing snow leop

According to their US web site, (type "snow leopard" in the search window in the center of the screen), drivers for OS X 10.6 will not be available until about the end of October.

Posted on Sep 28, 2009

Testimonial: "Thanks! Very helpful"

57 varieties

Karl Wright

  • 1653 Answers

SOURCE: Pixma Mp630 dont sacnn and dont print Cd with Mac OS X 10.6

I can sympathise as a fellow MAc OSX user!

Make sure that you have all the installation files shown at the following link

http://software.canon-europe.com/products/0010643.asp

In Mac then start Solution Menu from the menu bar, select the Go menu, Applications, Canon Utilities, Solution Menu, then double-click Solution Menu. Select

Use Solution Menu to get the information on the machine or change the print settings by only clicking buttons on a screen. With Solution Menu, you can start the software applications supplied with the machine or display the operating instructions. It also provides you with the information on troubleshooting.

If you get problems then please come back to me for assistance with details of what you have done and what errors you get etc.

Posted on Sep 30, 2009

old marine

old marine

  • 2279 Answers

SOURCE: I have a cannon MP 160 printer/scanner. It does not work on a Mac

Uninstall all your drivers (and delete the preferences) and download the Mac drivers from this link. The drivers that came with your printer were developed before Snow Leopard came out.

Posted on Jan 21, 2010

Testimonial: "thanks, this worked really well. I can now scan and print OK. Thanks Job well done."

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