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Posted on Jun 07, 2009
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Running windows XP home edition get message USB

I'm running windows XP home edition and keep get message USB unknown device not recognised by windows
device instance id
USBVID_0000&PID_0000&36564DB&0&1
message still appears with all external usb devices disconnected
I've gone into device manager and have tried disabling the unknown device but still get message can you help

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  • 1 more comment 
  • greg_cannon Jun 07, 2009

    Clarification
    stayonline
    os original it's not a reinstallation

    nitrotrike
    I've been using a wireless mouse and keboard since I've had the pc with no problems

    yannickv
    silly question how do I reinstall the motherboard drivers?

  • Anonymous May 11, 2010

    did u re instal the os

  • Anonymous May 11, 2010

    Are you sure there isn't anything "unusual" being used by the USB port, such as a wireless mouse, or fancy keyboard, etc?

×

1 Answer

Anonymous

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  • Expert 285 Answers
  • Posted on Jun 07, 2009
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Try reinstalling the motherboard drivers, maybe something is wrong with the USB controller.

  • Anonymous Jun 07, 2009

    When you bought the PC there may have been some disks with it. One of them should say mother drivers/ motherboard utilities, something like that. If you have a disk like that, you can open the Control Panel, select 'software' and then look through the list for the driver that is on the disk. Deintall it, then insert the disk and install the drivers again. That should fix the problem.

    If you don't have any disks, please post your computer and if possible motherboard model and brand. I will find them for you.

    I hope this helps,
    Yannick.

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My laptop Dell Inspiron 1200 does not recognise my phillips cdrw dvd cdd5263 drive
Follow the following instructions:

1.) Start Menu
2.) Right-click My Computer and click on properties.
3.) At the tabs at the top, go to hardware.
4.) Click on device manager.

Once the window opens any device inside or connected to the computer will be under the respective groups. Anything unknown to the computer will have a little exclamation mark next to the icon. On most computers, if there are any the groups will already be expanded.

Once you've found the dvd drive that isn't recognised, update the driver by right clicking on the device -> update driver.

You do have to be connected to the internet but it sometimes searches the computer for the right driver. Hope this helped
Read full answer
Mar 22, 2011 • Microsoft Windows XP Home Edition
tip

All USB POrts work fine. It is the device. It was tried in 3 or 4 different PC...
Try these steps to reinitialize your usb ports on your pc

1. Unplug ALL USB devices connected to the computer. If you are using a USB mouse and keyboard, temporarily use the older type PS/2 devices if you have them, if you don't then just leave them connected.

2. Hold down the windows key and press r

3. Type devmgmt.msc into the run menu and press ok

4. Click on the + sign next to the Universal Serial Bus Controllers
71921df.jpg
5. You might need another mouse to do this if you have a usb mouse.. I recommend you get a ps2 connector mouse which goes into the green round connector in the back of your pc.
0a245dd.jpg
6. Right click and uninstall first the usb root hubs. all of them then uninstall the rest of the devices you see under Universal serial bus controllers

7. Ones you have uninstalled everything you should see the Universal serial bus controllers there at all.

8. Now go ahead and restart your pc.

9. Ones you have restarted the pc your usb ports will reinstall in a moment stand by while it installs all of them. If you get warning messages click ok or continue installation.

10. Now go ahead and plug the usb devices back in. Install software if required, all usb devices if not faulty or broken should work now. Also note the error code if you get one?

This solution doesn't fix all usb problems so if you have a yellow ! mark there and device status reports a error code. Then it might not be a problem with your usb ports.

Thank you for reading, do leave suggestions, comments, feedback below.
Ekse


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Read full tip
on Oct 06, 2010 • Microsoft Windows XP Home Edition
tip

USB devices not recognised or not working properly?
Try these steps to reinitialize your usb ports on your pc

1. Unplug ALL USB devices connected to the computer. If you are using a USB mouse and keyboard, temporarily use the older type PS/2 devices if you have them, if you don't then just leave them connected.

2. Hold down the windows key and press r

3. Type devmgmt.msc into the run menu and press ok

4. Click on the + sign next to the Universal Serial Bus Controllers
71921df.jpg
5. You might need another mouse to do this if you have a usb mouse.. I recommend you get a ps2 connector mouse which goes into the green round connector in the back of your pc.
0a245dd.jpg
6. Right click and uninstall first the usb root hubs. all of them then uninstall the rest of the devices you see under Universal serial bus controllers

7. Ones you have uninstalled everything you should see the Universal serial bus controllers there at all.

8. Now go ahead and restart your pc.

9. Ones you have restarted the pc your usb ports will reinstall in a moment stand by while it installs all of them. If you get warning messages click ok or continue installation.

10. Now go ahead and plug the usb devices back in. Install software if required, all usb devices if not faulty or broken should work now. Also note the error code if you get one?

This solution doesn't fix all usb problems so if you have a yellow ! mark there and device status reports a error code. Then it might not be a problem with your usb ports.

Thank you for reading, do leave suggestions, comments, feedback below.
Ekse


usb mouse drivers for windows xp mouse trackball mouse drivers bluetooth mouse computer problems 2.0 usb driver microsoft windows scanner driver usb 2.0 air mouse computer service usb hubs update drivers fix windows computer services computers hub usb usb drivers usb 2.0 hub laptop mouse usb switch 4 port usb 2.0 hub wireless mouse usb driver fix computer windows xp pro usb optical mouse computer support computer repairs update driver 4 port usb hub usb security usb cable windows xp microsoft windows xp computer repair windows xp professional upgrade windows
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Dear Sir,madam
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2: Go to universal serial bus controller and export it.
3: in each USB root hub right click and then properties.
4: In properties screen select power management tab and unmark on " allow the computer to turn off this device to save power ".
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