Keep getting message stating poor wifi signal strength and suggesting I move printer closer to router, however, laptop located within 3 feet of printer shows excellent signal strength. Any other suggestions or is there a problem with this printer. I just bought it two days ago.
SOURCE: Remove and check cartridge
I suggest that the inkjet ports on the ink cartridge, and perhaps on the printer, are clogged with dried ink. The ports I'm speaking of are tiny, minuscule holes, in the ink cartridge. Ink comes out of the cartridge, and through these tiny holes. The size we're talking here, is almost microscopic!
On the printer itself, there are holes that match. Match the holes for the ink cartridge. These become clogged also.
I would like to suggest this. Works for me, printers in my shop, and to many, many people I've suggested it to. (I will repair basic problems on a printer. The computer itself is my forte)
Printer UNPLUGGED from electricity. Open the printer body, remove the ink cartridge. If there is more than one ink cartridge, you may want to remove them as well. Give yourself room to work.
(This isn't really like work. You'll see what I mean)
Use a clean, lint free, cloth. Soak it in very warm water. Actually as warm as you can stand to the touch. Wring the cloth out until it is just damp. No drips of water are present. I suggest you don a pair of rubber dishwashing gloves. Keep any ink from getting on your hands, or wrists.
On the front of the ink cartridge you should see a brass strip of metal, or brass contact pads. If the cartridge has the brass metal strip, the holes are probably in it. If it has the brass pads, the holes are probably nearby. Wipe the area the holes are in. If there is no obvious area that looks like where these holes would be, wipe the entire area that contacts the printer.
As you wipe, you should pick up some ink. I suggest you use a fresh area of the cloth, and continue. When you are satisfied the ink cartridge holes are clean, set the cartridge aside.
Now with a clean, fresh surface, wipe the area on the printer where the ink cartridge meets.
You may want to follow up with a clean, lint free dry cloth on the ink cartridge. It needs to be dry before reinstalling.
You may want to use a hair dryer set on low heat, to speed up the process of drying the printer out.
Keep the hair dryer constantly moving, and about a finger length away as you use it.
I Do Not suggest the hair dryer trick for the ink cartridge.
When you feel satisfied that everything is dry, reinstall the ink catrtridge. Close the printer, and make sure it's down tight. Plug the printer back into electricity. Turn the printer on. Go to the Diagnostic Tools section, and run diagnostics.
Do the alignment test, and print pattern test.
In your Help section, it will show you where the diagnostic tools are, and how to do the alignment test.
SOURCE: HP 7410 Poor printing, carriage jam message(fake), loud noise
Check the plastic strip that you'll see along the carriage track. Make sure it's clean. Take a soft cloth and dampen it. Run it up and down the strip and make sure it's clean. If there's any ink on it, it could cause carriage jams. The strip has tiny lines on it which tell the electronics where the carriage is. If the strip is dirty, you'll get jam messages and sometimes the carriage will slam against one end or the other.
SOURCE: HP Officejet Pro 8500 printer message "Paper jam"
An error code showing that there is paper jam alert, but no paper is in anywhere in the machine except in the tray.....I have checked all areas, taken the back carriage of the unit, opened the top and opened the machine. removed the paper tray, everything, but there is no paper stuck in the unit
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