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Anonymous Posted on Apr 21, 2009

Cannot connect to internet

My Vaio cannot connect to the internet although it is able to connect to my home network and can browse and transfer files between other machines on the network. It just cant connect to the web. The browser times out. I tried resetting the winsock and clearing the arp cache but to no avail. I have Win XP SP2. The other machines on the network have no problems. Does anyone have any suggestions?

  • 7 more comments 
  • Anonymous Apr 21, 2009

    Joed911: I tried turning off the firewall, no difference.

    Gpetti2009: I connect via a home network and router to cable but that is not the problem as other machines on the network connect OK.

  • Anonymous Apr 21, 2009

    Ipconfig comes back with a valid IP address. And, I can still transfer files over my network between the problem notebook and other computers. It just cant connect to the web, either via browser or via ftp. Programs can't update themselves either. I'm thinking maybe the hosts file, or something else specific to the web. I am certain it has absolutely nothing to do with hardware, I'm convinced it's a Windows problem. Anyone got any other suggestions? Thanks for your suggestions.

  • Anonymous Apr 21, 2009

    ipconfig reports a valid ip address.

    I tried uninstalling service pack 3, and now I can connect to the web. So while I appear to be OK now, I still would like to know why SP3 caused my problems and if it is worth my while to try to get my PC to work properly if I reinstall SP3.

    Thanks for all your responses.

  • Anonymous Apr 21, 2009

    I tried turning off the firewall, no help. But I tried uninstalling SP3, now I can connect. But I still would like to know, is it worth the effort to try and get the internet to work with SP3 installed. Is SP3 worth the trouble it caused me?

    Thanks for all your responses.

  • Anonymous Apr 21, 2009

    I solved my problem by uninstalling service pack 3. But now I want to know if it is worth my while to get the PC working properly with SP3 reinstalled. Is SP3 worth the trouble it caused me?

    Thanks for responding.

  • JDTec
    JDTec May 11, 2010

    Do an ipconfig /all and see what it comes back with.

  • tt2tt_ May 11, 2010

    I hop to sam pady help you



    :)

  • JDTec
    JDTec May 11, 2010

    Is your firewall or XP security Center Firewall blocking IE?

  • Anonymous May 11, 2010

    How are you trying to connect Dial up Dsl Cabel or Satillite

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JDTec

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  • Sony Master 4,338 Answers
  • Posted on Apr 21, 2009
JDTec
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WOW SP3 was the culprit!

Here are several links to read and decide whether to use SP3 or not. I personally created my own SP3 cd from an SP3 iso file and installed it on my systems. I have not encountered any problems .(knock on wood)

New and Enhanced Functionality in SP3:

Networking
"Black Hole" Router Detection: Now, this detection is on by default and is for detecting routers that are silently discarding packets. This feature is also available in Vista
NAP Network Access Protection: Policy enforcement that protects networks. It is now included Windows Vista, Windows Server 2008, and Windows XP SP3. Available in RTM (release to manufacturers) version of Vista

Security
Descriptive Security Options User Interface: More descriptive text, hopefully this will provide better explanations of options.
Enhanced Security for Admin. And Service policy entries: All new policy is present by default and after authentication cannot be removed.
Microsoft Kernel Mode Cryptographic Module: A new Kernel module that fixes a known problem with Microsoft's cryptographic application.
Windows Product Activation: Users can now complete the operating system installation without providing a product key. The keyless install option will allow installs of XP SP3 to proceed without using a product key for 30 days. This option is also available for Vista SP1 will not update your Internet Explorer 6 to Internet Explorer 7. But it will update either your IE 6 or your IE7. From what I've been able to tell so far, the same is true of Windows Media Player. The update does not install the current Media Player 11 as a part of the fixes or additions.

Per PC World:

"Since SP3 was supposed to be mostly a bug-fix/patch consolidation release, the unexpected speed boost comes as a nice bonus," Barth said. "In fact, XP SP3 is shaping up to be a 'must-have' update for the majority of users who are still running Redmond's not-so-latest and greatest desktop OS."

http://support.microsoft.com/kb/953356/en-us


http://techtalk.pcpitstop.com/2008/05/25/pitstop-news-flash-sp3-still-no-go-flash-xp-sp3-still-not-ready-news-flash-do-not-install/

Good luck,
Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Anonymous

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  • Expert 71 Answers
  • Posted on Apr 21, 2009
Anonymous
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Sounds like your computer has not been assigned or has lost the IP. Try turning off all of your PCs. Then, power off your modem and router. After 10-15 seconds, turn on the equipment in the sequence:
1. modem (wait till all the lights come on)
2. router
3. computer

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