I don't know if you have a voltage meter, but you do, check the voltage of the batteries, you just tried. I have seen many "new" batteries that aren't good, and had similar problems as a result.
Even so I'd suggest a brand new set of Duracell or Energizer batteries, BUT.....
Why aren't you using NiMh rechargables?????
They have much more power will give you over a year of picture taking even if you shoot hundreds of pictures a day. All you need to do is make sure you charge them about once a week, even if you don't use the camera.
SOURCE: the lens will not retract back into the camera..
Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
SOURCE: At switch on "change the batteries" message appears
Are you still using alkaline batteries? If so, alkaline batteries just don't have the power for more than a few pictures in a digital camera. Some may also have reached their shelf life, and though right out of the package may even have problems just powering startup of the camera. Digital cameras that use AA's for the most part should only be used with rechargeable NiMH batteries. If you read the camera's instruction manual concerning batteries, you may see the same recommendation.
Keep in mind rechargeable NiMH batteries will save you money in the long run over alkalines, AND they'll last for at least 100 pictures per charge (and probably many many more). You'll be very pleased with their performance, and may be angry with yourself for not buying them sooner. When at the store, look on the package for a power rating of at least 2500 mah.
SOURCE: the lens will not retract
Try fix #2 listed on the following page:
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
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I found the solution online. Remove the memory card and keep it removed, then install the new batteries. When you turn the camera on with the card removed it may come back to life, as this triggers a reset in some cameras. Error E30 (for older Canon's) means that you don't have a memory card installed, so turn it off, slip in the SD card and turn it on one last time. (Did not get the error message.) Worked like a charm.
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