20 Most Recent Canon PowerShot SX10 IS Digital Camera Questions & Answers

H264 is a "mov." file. Windows media player11 and Power DVD 9 do not support this type of file. If you don't like QuickTime, there are many free media players that will support it (VLC is a good one). You could convert the mov. file to an avi. file with a video converter program. Then your avi. format movie will play in WMP

Canon PowerShot... | Answered on Nov 08, 2019

Things to check first for a camera that won't turn on are battery contact points, and micro switches that are located on the battery and memory card doors. Troubleshooting tips on other things that need to be checked may be seen here. These tips won't work for every case, but they're worth a try.

Canon PowerShot... | Answered on May 10, 2017

I have had this same problem with Canon digital cameras. It seems that either the contacts in the camera or the batteries make a weak contact. On one such camera I can move the battery cover back and forth across the batteries and it will sometimes made good contact. Try cleaning the batteries with steel wool. I am not sure how you can improve the camera's contacts.

Canon PowerShot... | Answered on Mar 25, 2016

Dear Olia,
Just a quick check on your camera. You have a focus issue so check the settings for the ISO - increase the value, eg. 800 or above and reduce the shutter speed. You can do that by the quick access dial (wheel) facing you. There are four direct access menus in a criss-cross direction. One is assigned to shooting mode - single, multi, timed etc. The other direction will have macro, standard, telephoto etc. the 3rd direction will (towards right) will take you to the ISO settings and the last will take you to the shutter speed settings.

you manipulate the ISO and shutter speed and see your screen will brighten up and the subject will be clear. Refer to the picture attached.


Hope this helps.

Canon PowerShot... | Answered on Oct 23, 2015

There is an issue with the camera electronics and it needs repair. Only thing is that if not under warranty, the repair cost may not be worth it and you might be better off just replacing the camera.

Canon PowerShot... | Answered on Aug 01, 2015

ahhhhh same here!! i haven't taken any pics since August.. OUt of no where this happend to me and i did the same thing - changed memory cards, batteries but nothing seems to work. Dont know wht to do :(

Canon PowerShot... | Answered on May 31, 2015

Take the card out and check to see if it has a switch, very small, that is in the locked position, this will stop you from formatting or even deleting things from the card

Canon PowerShot... | Answered on May 31, 2015

Unfortunately it sounds like the locking clip inside the SD card slot is broken or some how stuck? If you can try to look inside the SD card slot in the camera with a flash light, there should be a small clip like plastic to the left sticking out. That is what locks the SD card in place. See if anything is stuck in between like debris, you might gently poke that clip and see if it is stuck? That is what locks the SD card in place, if it is broken or missing, that will require some work to replace the plastic lock.

Canon PowerShot... | Answered on Feb 12, 2015

The camera manual does a good job of telling you what the various controls and menu options do. It does not do such a good job of telling you why you'd want to do those things. Your local library or bookstore will have books and videos on introductory photography that will tell you why you want to do those things but of necessity can't tell you how to do those things on every camera in the world.

There are also some semi-generic books, such as "Canon PowerShot Digital Field Guide" by Michael Guncheon.

Canon PowerShot... | Answered on Jan 28, 2015

The Time/Date battery is a small round lithium battery the size of a dime in the battery compartment. You can get the numbers off it and buy one at Walmart or Ebay.
Instructions for replacing it:

Canon PowerShot... | Answered on Jan 24, 2015

yes that good very well be the problem. if it is the problem then most likely it has been damaged some how.

Canon PowerShot... | Answered on Jan 24, 2015

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.

Canon PowerShot... | Answered on Jan 03, 2015

In windows? goto configuration screen and choose programs, then choose remove program, and in the screen that opens, goto the Canon program's (yes there are more) choose the first and click remove. Repeat this till all canon program;s are removed. Then use the CD that came with your camera, or just download the new software from Canon you can find in this link, to install the software again.

Canon Support Drivers ZoomBrowser

Canon PowerShot... | Answered on Dec 21, 2014

The problem usually happens because dirt or sand get into the lens mechanism. But it seems that more and more people are showing, who took great care of their camera, and still started having trouble.

Here is how to fix it.
Before trying any of the suggestions, make sure your Camera has fresh batteries in it.

1) Remove the batteries from the camera, wait for a couple of minutes, then put them back in and turn the camera on.

2) Try compressed air. With a fine tip blow off gun and dry compressed air (20 lbs) set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function fine.

3) Another method is to tap the padded USB cover part on a hard surface, for example, a desk. It sounds so simple, but very often in works.

4) Try forcing the camera lens:

Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended.

Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try powering the camera back on.

If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a "click" as it pops back in place. Power the camera on.

Another version of this fix would be to pull and twist on the largest ring of the lens while turning the camera on. Listen for a "click". If at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start improving.

I hope this helped you. Thank You for using FixYa

Canon PowerShot... | Answered on Nov 07, 2014

It's possible that your camera is like my Canon 20D and 5D cameras. If so, the power switch on the back of the camera is a three position switch. Make sure you try each of the two "ON" positions as one will give full access to available buttons while the other will restrict the use of many of the buttons. Good luck

Canon PowerShot... | Answered on Nov 05, 2014

I am presuming you are saying that when you move the screen so that it rests in the back of the camera, the screen goes blank. If so the bundle of wires connecting the screen to the camera's main board has a wire that's breaking, and unless the camera is still pretty new about all Canon will do about it is tell you to buy a new camera.

That is a very common problem and it effects all their cameras as they get old but it doesn't stop the rest of the camera from working well. I've even tried to buy the cable and install it myself but Canon stops making cables a few years after they stop making that model camera. The best they will do is offer to swap you old camera for discount on a new one, that coincidentally will be so highly priced that you can buy one for less if you just look for deals on the internet.

It's sad because it's really planned obsolescence that could be engineered out of their cameras if they used better quality insulated wire which would last many times longer, or were willing to continue supporting those cameras by continuing to sell that $25 part about when they know the original parts will fail.

The cable wires are very thin and the relatively thick strands of wire cant' take the repeated stress they have to endure as you open and close the view screen, not that much unlike 99c store ear-buds. If they made them like Apple ear-buds, they would probably not fail until the camera was an outdated antique, but then again remember, they want you to have to buy an new one.

Canon PowerShot... | Answered on Oct 23, 2014

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