Question about SanDisk Sansa e260 MP3 Player

1 Answer

MY SANSA ISNT RECOGNIZED BY MY PC!

Im getting super mad and this darn popup keeps saying "found new hardware mtp device" and my mp3 is connected but the windows media player 11 says it isnt!! HELP

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  • fathimashazm Apr 16, 2009

    My sansa e 260 mp3 isn't recognized by PC. So I cannot add/ delete songs.

  • Anonymous May 11, 2010

    Since when does Windows Media Player recognize MP3s?

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1 Answer

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  • SanDisk Expert
  • 652 Answers

Try connecting it to another computer and see if it will recognize it as sansa or removable drive. if it does then download the sansa update software and install it. Make sure you disconnect the sansa and connect it when asked. This will update your sansa and add the Usb Mode. Try to connect it to your computer at home it should recognize.... link for update software (http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe) download to a flash drive much easier Make sure USB mode is MSC I use my computer to drag and drop my music from my music folder to the sansa media folder.... Open my computer click on folder what ever folder has your music in it and drag to media folder and drop (click on the (+)where it say's sansa )

Posted on Apr 15, 2009

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Posted on Jan 02, 2017

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1 Answer

Computer running under Windows XP says my device is not connected and yet it shows in Windows explorer?


Hi There..

When you say device is listed in windows explorer, butif the XP says device is not connected. Then i'd say the device is detecting as storage media (i.e MSC).
It needs to be connected as MTP. In this case i'd request you to update the MTP driver.
To update the MTP driver you can try two ways.

First Step:

1) When you connect the MP3 player to the computer you could see a SAFETY REMOVE HARDWARE on the system tray.
2) Right click on that safety remove hardware.
3) You will get a popup, in which you need to click on properties
4) That will bring the window in which you can see your MP3 player listed.
5) Right click on it and choose the option update driver.
6) This will update the MTP driver of the player and after that unplug the device
7) Restart the computer and now connect the device.
8) That will automatically update the drivers.


SECOND METHOD:

1) Go to device manager
2) Locate for the option that says USB and right click on it.
3) Try updating the drivers.
4) Now restart the computer.
5) That should work.

Kindly revert if you have any clarifications.

Jan 30, 2010 | Creative Labs ZEN V Plus MP3 Player

1 Answer

When it the zen is turned on it says firmware


Had the same problem and nearly went nuts trying to fix it. Here's what I did:

1. Uninstall all creative driver & creative software.
2. Uninstalled Windows Media Player 11 (Rolled back to WMP 10) and restarted PC.
3. Uninstalled Windows Media Player 11 Runtime and restarted PC.
4. Downloaded and Installed the latest free version of Winamp from http://www.winamp.com
5. Connected my A/C Power Cord to my Nomad Jukebox then connected my Nomad Jukebox via USB cable to the Computer.

The computer should then recognize the Nomad Jukebox as "Found New Hardware" then "MTP Device" and lastly "Your new hardware is installed and ready to use.

6. If you haven't already, go to the creative website and download the Creative Zen Xtra PlaysForSure Firmware 2.10.03 and save it to your computer.
7. Run the Firmware (Make sure Nomad Jukebox is connected) and at this point the Computer should recognize the Nomad Jukebox and begin the upgrade.

After your upgrade is complete, You can go ahead and re-download Windows Media Player 11 and it will recognize the Nomad Jukebox.Not sure what version of windows you have, but I have two computers, one with windows xp and the other has windows 7 and Im able to transfer music perfectly fine with Windows Media Player and RealPlayer on both computers. I hope this works for you. Good Luck!

Jan 05, 2010 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

I put the usb port in the computer and it will say the computer has found new hardware and for me to install it when i do it will say hardware can't install. what do i do?


Selecting or switching automatically MTP < > MSC
Connecting the player before a media software program is installed, the player will connect as a flash drive also called removable disk in MSC mode.
There are 2 settings for connection mode in the player, MTP and MSC.
See page 36 of the manual for more information and how to set the USB mode:
http://www.cobyusa.com/files/manuals/MP705_MN.pdf

USB mode MTP
Install Windows Media Player 11 for MTP connection to the computer.
When needing a media player update from Microsoft see:
http://www.microsoft.com/windows/windowsmedia/default.mspx


USB mode MSC
When you experience next making connection:
Connecting the device to the computer Wizard found new hardware pops up.
Only this time the Windows update searching for software will not work on automatic routine:
ending up with "Cannot Install this Hardware".

Solution:
Manual performing the wizard, setting the device to USB connection type:
1. Can Windows connect to Windows Update to search for software ?
Select "No, not this time".
[Next]
2. If your hardware came with an installation CD, or floppy disk, insert it now.
Select "Install from a list or specific location(Advanced)."
[Next]
3. Please use your search and installations options.
Select "Don't search I will choose the driver to install."
[Next]
4. Select the device driver you want to install for this hardware.
Select "USB Mass Storage Device."
[Finish]

Note: when using MSC mode always safely remove hardware, the players' removable disk. The icon in the right corner of the task bar.
3a067fc.jpg

Oct 01, 2009 | Coby MP-705 Digital Media Player

1 Answer

My computer is not showing the sansa clip logo when connected


Depending on how many songs that you loaded the last time you used the player, it may stay on "Writing" for quite some time. Eventually, it will go away and go back to charging.

Make sure the hold switch was not accidentally engaged.

To force recognition:
disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
-Tha Mp3 doctor

Feb 25, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

I have a sansa clip media player and my computer does not recognize it how can i fix this


You can get any missing software from Sandisk's website if you have lost your installation CD.

Another way to force recognition:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).

-Tha Mp3 Doctor

Dec 27, 2008 | SanDisk Sansa Clip MP3 Player

2 Answers

Will not connect


If you've exhausted all means on the Samsung website, this is worth a shot -
Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.
-Tha Mp3 Doctor

Sep 03, 2008 | Samsung YP-T10 Digital Media Player

4 Answers

MTP Error


When the YP-K3 2 gb device is plugged into the USB Port, the system says "Found New Hardware, Samsung YP-K3" which then switches to "MTP Device" and then fails on an MTP error. It seems to be searching for a driver, and cannot find one. H E L P!!!!!

Dec 29, 2007 | Samsung YP-K3 MP3 Player

1 Answer

Cannot install the device


With regards to this issue, I would suggest you to download windows update since samsung MTP devices are generic driver loaded by microsoft. Then after you have downloaded the windows update press and hold the play button of your device while you are connecting it to your computer, if this is successful a Found new hardware message will pop up on your screen then just follow the on screen instruction on how to install your device. Hope this helps. PEACE!

Aug 27, 2007 | Samsung YP-U2JQB MP3 Player

5 Answers

MTP


Hi I am having a problem to with the MTP device. Bottom right corner of my screen has the window that says found new hardware...MTP device. I can not close out the window because it keeps coming back. Then I hear this like bubble sound when it's on the screen. Any suggestions? I think its for my new phone that I downloaded on the laptop. I am going to uninstall it and reinstall it and see what happens. Any other suggestions please let me know thanks...

May 02, 2007 | Samsung Yepp YP-Z5AB / YP-Z5AS MP3 Player

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