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It sound like the remote is powering off the cable box but not the TV. The remote control may need to be reprogrammed to the TV. When you press power it may only power off the Cable box. At that point, try pressing the TV button on your remote and then Power. If it does not power off the tV after pressing the tV button, the remote may need to be reprogrammed to the tv. Cable companies usually have the codes needed to program their remotes to the TVs.
it sounds like the box is working proper... just needs to wake up. the remote may be your problem.
God Bless Motorola For Giving Us Cable Boxes With No Buttons!
ok, does your remote have lights that flash when you hit buttons?
for example pushing volume lights up tv. if the cable light doesn't flash then it may need reprogrammed. if none of this applies to your remote... sorry
Tries take both remotes controls pushes all the funsctions butons one by one on the front of a turn on Digital Camera,see if u will able to see all the INFER RED signal white light will flashing on the Digital Camera viewing screen.To make sure both the remotes are working and all the buttons are have INFER RED light signal out.Tries pushes all the tv manual buttons on the tv side too see if it is funsctioning too.If all these work testing work,than take some rubbing alchahol put on a rag clean the INFER RED sensors signals on the tv an the cable box by the tv power light LED indications lights.Tries these steps,make sure tv manual control tv side panel work and both remotes works and clean both INFER RED sensors on cable box and tv make it work better.Unplug the cable box for an hour for it to reboot and updating it softwares.Replug the cable box and now tries the tv remote or cable remote again,should functions now.
1. UNPLUG power from TV at wall outlet.
2. Turn ON the TV (with no power cable plugged in).
3. Plug power cable back in (at wall outlet)
4. Turn ON TV (don't use remote this time).
your TV and, your cable box both "see" a series of invisible (infared) flashes of light like morse code these flases tell them what to do.one answer is to: buy a universal remote so that you can program a button for each device then when you want to control the cable box just push the "cable" button and, then volume etc. to turn your tv off push "tv" then "off" the service man was right but he should have explained this to you
also your cable remote may be programable to work with your tv like a universal remote check with your cable co.
go and buy a universal learning remote and you will be able to program all your devices on the remote, works very nice. as far as the lg remote, dont think there is a way where u can program your cable and dvd onto the remote and I have lots of experiences with LG
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