HP J4680 Office Jet All-In-One Printer Logo

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Anonymous Posted on Jan 26, 2013

Pen in chute 0 has tsr failure hp j4680 printer tri color cartridge

4 Related Answers

Anonymous

  • 137 Answers
  • Posted on Jul 03, 2008

SOURCE: Cartridge errors on HP97 / bad TSR?

Hi Scott -

Sorry, I do not have any additional ideas as it seems you have checked things I would have suggested - cleaning the contacts. (I presume you did clean the cartrdige contacts in addition to the printer contacts.) The TSR may be correct but may be encoded incorrectly, which could cause an issue as this would make the printer "think" the cartridge was too hot or too cold. The printer will refuse to print with certain ID errors. A 10-tap will bypass this test as a diagnostic aid. Does the 10-tap show a "good" nozzle diagnostic? If there are repeating missing nozzle segments across all three colors it would indicate an interconnect issue.

If the cartridges are original HP cartridges I would check the warranty date (two years warranty from date of manufacture) as shown here. If the cartridges are still in the warranty period contact HP for replacements.


Regards,
Bob Headrick, MS MVP Printing/Imaging

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Ben Johnson

  • 686 Answers
  • Posted on Oct 26, 2009

SOURCE: HP J4680 Office Jet print cartridge tri-color error

Try this...

Anonymous

  • 46 Answers
  • Posted on Mar 26, 2010

SOURCE: incompatible print cartridge tri color error

There may be debris that is blocking the communication between the cartridge and the printer. Remove the cartridge and unplug the printer from the power supply. Take a little bit of rubbing alcohol on a cotton swab and wipe off the contacts on the cartridge as well as the contacts inside of the printer. Allow both to dry for a few minutes before plugging the printer back in and re-installing the cartridge. This should clear up any miscommunication between the two.

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rumorbill

  • 544 Answers
  • Posted on Jan 02, 2011

SOURCE: Pen in chute 1 has tsr failure.

Your black ink cartridge is bad.
Pen = ink cartridge
chute 0 = color cartridge holder
chute 1 = black cartridge holder
tsr = Themal sensor resistor

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Pen in chute 1 has tsr failure.

Your black ink cartridge is bad.
Pen = ink cartridge
chute 0 = color cartridge holder
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Screen showing the message "remove and check right cartridge". Have done this several times and still can't print

I've had the same error:

Hold down the following keys:

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You'll get the message: "Enter Special Key Combo"

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Print Cartridge Problem: (Tri-Color) See

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J4680 printer cartridge problem with color will not print color

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Cartridge errors on HP97 / bad TSR?

Hi Scott -

Sorry, I do not have any additional ideas as it seems you have checked things I would have suggested - cleaning the contacts. (I presume you did clean the cartrdige contacts in addition to the printer contacts.) The TSR may be correct but may be encoded incorrectly, which could cause an issue as this would make the printer "think" the cartridge was too hot or too cold. The printer will refuse to print with certain ID errors. A 10-tap will bypass this test as a diagnostic aid. Does the 10-tap show a "good" nozzle diagnostic? If there are repeating missing nozzle segments across all three colors it would indicate an interconnect issue.

If the cartridges are original HP cartridges I would check the warranty date (two years warranty from date of manufacture) as shown here. If the cartridges are still in the warranty period contact HP for replacements.


Regards,
Bob Headrick, MS MVP Printing/Imaging
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Pen failure message from utility

HP tech support suggests cleaning the ink cartridge contacts and the contacts inside the printer for the cartridges. If this does not clear the problem, try replacing both cartridges (color and b/w) with new ones.
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